McDonald's Parkrand Drive-Thru — Restaurant in Gauteng

This Mcdonalds urgently needs new staff. Its dirty and looks like they are about to close their doors. I ordered 3 burgers and chips. I added a simple request on their auto ordering system. I just asked to remove 1 of the 4 sauces. The lady came and asked me 3 times what to do as she cannot read their order slips. When I got home I was given 2 dry patties with a slice of cheese between 2 dry buns. All sauces and garnishing removed. Chips was stale and tasted like its been standing for hours. Tried calling them 4 times with no answer. I will never buy from here again. Staff have honestly not received any...

I have to say I'm quite disappointed. We go here often and haven't had big problems but today changed my view completely. They didnt have half of the items and after ordering on the machine and making payment one of the ladies came over to tell us unfortunately they don't have milkshakes, nuggets, chicken burgers etc. We weren't able to do a cancellation or refund so had to substitute the items we actually wanted with items we didnt really care for. It's upsetting because 1. They should have signs up to show what is no longer in stock / available. Should've let us cancel the order instead of giving...

I always give this McDonald a chance every time I think they will do better they get worse today had to wait 30min drive thru only to get to pay point to be told fries are not available , how about since you know your drive thru has no other exit one employee just show customer service by standing in front of drive thru and alert customer as they enter instead the employee is in the booth or how about when they is traffic on the drive thru kindly alert customer waiting for their order to wait in parking so other customers can freely go it’s like you guys weee holding us hostage because you...