First Time Experience And I'm Deeply Disappointed. Been Craving A Pizza Pie The Whole Week, Only For Me To Get The Wrong Order & I Noticed When I Got Home. Couldn't Go Back Bcuz I Wasn't Feeling Well And On Top Of That I Wasn't Gonn Wait Another 40-45 Minutes For My Order To Be Corrected. Had To Give It Away, It Wasn't What I Preferred.
Had To Go To The Counter To Check My Order Since They Call Out Orders After A Long Time. Long Qs With Only 2 Tills Operating.. 1 Partially Working. Team Work Needs To Be Implemented For Smooth Operational Experience For Customers. Festive Season Is Temporary... I Believe They Can Do Better. Sorry For The...
   Read moreI've ordered food on Uber eats and the ETA was 18:40, 19:00 when I've called the shop no one picked up I then contacted the Uber driver only to find out that another uber driver picked up my food then cancel the trip. Then I spoke to Costa(manager i assume) who arrogantly told me that Uber only paid them once they will not prepare food twice I must take it up with Uber. Service here is terrible my family is still hungry because they couldn't just tell the driver to start the trip. Advice to Costa Get a life or get a new line of work cause your...
   Read moreIt is not worth it to order online.I waited for an hour till i decided to contact the store.only to be told a lame excuse that a driver went somewhere to deliver and they will attend to my order afterwards.Did i really have to be the one contacting the store to push them to delivery my order? Why take online orders if you don't have the capacity to deliver when i was charged R40 of delivery.
Only when i called the store a driver was despatched.What would have happened if i didn't take the initiative to...
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