Roman's Pizza Norkem Park — Restaurant in Gauteng

I have received a very bad an unpleasant service from Romens Pizza Norkem Park. I called to place an order for collection. The lady who answered was not welcoming and she made me feel like my call was not so important, because she was busy talking to other people on the side while speaking with her, I tried to give her my number, but she showed no interest or affirmation. I was so frustrated with the response and hang up, after few minutes Romens Pizza gave me a buzz, I called them back, but I was pulled off already with their bad telephonic service. This type of an unprofessional service left me wondering why they introduce phone oder system with such a bad service. Ended up ordering online which was not convenient for me because I was on the road already and just wanted to pick and go, now I had to get home, order and...

I don't know how your customer service works but I feel undervalued as a customer. I got there and the stuff in front don't greet me nor do they acknowledge my presence but instead they help someone else and claim that I had been on my phone and didn't greet. As I waited for my order, my order gets called out but still they don't attend to till I asked them to check it moments later then I'm told to check my order, but I thought the cashier opens the box and checks with you but they were busy cleaning and did have time for me and didn't care to give me serviettes. One of the cashier's name is Mpumi and she's the one who gave me the bad service, the other one seemed to be a trainee. I'm not happy with the...

Thought I would give norkem park Roman's another chance try redeem themselves from previous long waits forgetting your order just the normal there so placed my order went shopping came back waited as she said 45 mins so waited patiently for my order getting closer to my number then nothing skipped a whole lot of us and went to ask about my order they forgot about it this is not the first time might I say then got got the normal we sorry which I'm tired of hearing giving me discount coupons not about the money were is the service It cost me to much to keep driving to greenstone or Midrand to get my Roman's as norkem park ...