Roman's Pizza Pretoria Gardens — Restaurant in Gauteng

I am very disappointed! Phoned my order in earlier to avoid queues, when I got to the shop went to the COLLECTION LANE! When the cashier was finished with the client and called for the next customer, I stepped forward because I am next in the COLLECTION LANE I was told in a rude manner to go make one line! Me and the customer behind me went to the back of the line as the cashier demanded one lane! They must update their shop if the collection lane is not being used in the current time take off the sign to avoid confusion and misunderstandings in the future! Got home none of our food was marked at all had to cut the food to find out who has what, the quality of service is declining at a...

It has been a few times ... i had to send it back for a new one i found a piece of cardboard inside my pizza

It also happened more than 1, 2,3,4 times that when i get the order back from them it's not even the right once i chose

Sometimes if you walk in the ladies in front at the reception just look at you and make if they are busy Sometimes i just sent you from one to the other one It's well sad to see how one place services has dropped by die years no real nice place to go to

Please people not giving a bad review this is just from my point like i say it's not a bad place what year the service has to increase back and the ladies can smile and...

Horrible service!!!! The staff at the front is very rude and very unprofessional, we got the most unwelcoming service yesterday because my toddler who is a year old was playing with the chairs as we awaited our order, the staff made a whole scene about that even went as far as discussing about my child with other costumers. Imagine leaving your house to go buy pizza and receiving that kind of welcome? Kindly put notice at the door that your restaurant is not CHILD friendly so other parents know to not bring the small kids with cause you have definitely lost me as a costumer. Thoroughly disgusting...