Zachary's Restaurant — Restaurant in George

We were truly disappointed by our experiences at this restaurant. Unfortunately, we found a lack of love, care, and pride in its service. It's overpriced, the staff seemed clueless, and there appeared to be a lack of effective management. We cannot recommend it unless you have very low expectations or are simply attracted to the expensive decor.

My husband and I have dined at this restaurant twice, and both times left with a sense of disappointment. Our most recent visit was the worst, and regrettably, we won't be returning. The poor service, or rather the lack of service, was evident despite the restaurant being nearly empty, with seemingly 10 waitstaff members missing from the scene. We attempted to speak to a manager, but our efforts were in vain.

Upon arrival, we overheard another customer complaining about their overcooked steak, which deterred me from ordering steak, given the high price. I inquired about the chicken's tenderness with our waiter, and she suggested cooking it medium for tenderness. My husband and I were taken aback, as we knew you can't serve chicken medium-rare. Unfortunately, when my dish arrived, it was indeed medium-cooked chicken, served by a different waiter. We asked for a replacement, and the chef apologized, explaining that the previous waiter had requested nearly raw chicken for us. Another waiter came to apologize and expressed their understanding of our request. Serving raw chicken is unacceptable.

Furthermore, we struggled to find a waiter when needed; we often had to get up or call for their attention. I ordered a tomato and onion salad, which, at R75, was a disappointment, consisting of just a quarter of a tomato and onion, along with the inedible stem of the tomato. Throughout this experience, we never...

Last night my husband and I went there for dinner. When our starters arrived I could already tell that the chef has no pride in his presentation. Most probably the worst camembert I have ever had. Taste and presentation wise. My husband was happy with his chicken livers. My husband ordered Kingklip as a main. He received most probably a cut normally reserved to be used for making fish fingers on his plate. He complained to the waitress who came back saying the chef said he will try and do better next time. I ordered the T bone steak which once again arrived very badly plated. The plate was overflowing with a dry baked potato and some mixed veggies. I actually did not know where to start on my plate. It was such a mess. Nothing like the photo on their website of a t bone on a wooden board and the side dishes separate. Then my husband ordered the vanilla chocolate cheesecake. What a waste of calories that was. Absolutely awful. I ordered ice cream. It was very cheap tasting ice cream with icicles inside and an absolute joke of an attempt at making chocolates sauce. It was TERRIBLE. The waitress definitely tried to make up for the chef's lack of contribution to the dinner. I wish I had rather made dinner at home and donated the R1500 I...

What an absolutely awful experience! The server was not attentive and gave us incorrect information regarding the Black Friday specials. She also kept rushing us to place our orders- we were meeting friends and weren't in a rush- and she was visibly irritated with us. Not once did she top up our wine. She also ignored/forgot several requests for ice or water. When we finally placed our orders, we had to repeat them several times because she took them down incorrectly. We then waited 90 MINUTES for our food!!! Had we not been with friends, we would have left. A few other tables did leave. There was no explanation for the delay. The food itself was fine, but in no way justified the wait. A very unsatisfactory 4 hour ordeal culminated with a bill that was almost unbelievable- because we ordered more wine to fill the time. What the charge for what they deliver is blind robbery. Give this place a skip unless you want to be ignored, hungry and...