KFC Klerksdorp (Voortrekker Street) — Restaurant in Matlosana Local Municipality

The line of customers was so long, not because they were busy but because there was one person taking orders and preparing them. So many customers got so tired from waiting outside for almost 45mins and left. The rest that had no other option but to wait stood and watched in dismay. The dunked wings were just terrible, but the wait was the worst. Yet the drive through was flowing, there was no manager as customers were complaining and asking to speak to one. Even after some people were waiting for their orders the guy at the door wouldn't let other customers in as the line eventually started moving. The reason we knew that 1 person was managing order as well as taking them is not because they were apologizing and explaining what the delay was for. Its because saw what was happening and asked questions, its so unfair that the eldery too had to wait. Alot of these reviews share our similar experience that the lines were long and service was slow, I thought these reviews were meant to help not make it worse....

Yesterday I visited the KFC located near the taxi rank and had an exceptional experience thanks to the outstanding service from one of the staff members.

The team member,Lebo, who was working by the self service machine went above and beyond to ensure that every customer had a positive experience. They were friendly, attentive, and made sure to notify us of any menu items that were unavailable.

What really impressed me, however, was their kindness and patience towards the elderly customers. They took the time to listen to their requests and even helped them with their orders.

It's clear that Lebo is dedicated to providing top-notch service and ensuring that every customer feels valued and respected. Their positive attitude and kindness are a credit to the KFC team, and I hope they receive the recognition they deserve.

Overall, I highly recommend this KFC location, and I look forward to visiting again soon. Keep up the...

Avoid KFC CBD, bad quality food Mr D order DFD259697377 After being an hour late, I finally received by order. After spending R211.00, maybe you would expect some quality. Suggest you change the name of Streetwise 2. To Street - letts 2. NEVER had such 2 small pieces of chicken, seemed like both wings or pieces from baby chickens, dont forget they charge R29 a piece. Rip off. After having my dry, uncrispy, zero crunchy ""Double Crunch Burger" at R77.90 another joke AVOID this branch, and its not the first time Ive received bad quality food from here But 2 weeks ago I got the freshest chips and chicken, decent portion sized, I was really happy So ordering from KFC is like going to the casino, you never know what youll get. But you sure as hell pay FULL PRICE NEVER AGAIN, try another branch. RIP OFF. I wish Id taken photos of my so called streetwise2 portions of chicken, nevermind the dry stale rubbery...