Took the kids (twins) there as it was their birthday and birthday wish so they can sing cause they saw videos on TikTok trending, as we were there for a gateway and the accommodations we booked was 5 minutes away, we took them there, as we walked in we saw the stuff singing for the other family so I have asked them if they can full fill my girls wish to sing for them, they agreed, so we sat order our food and ask the waiter to bring the food together with the drinks, he brought food we ate as we finish eating that’s when he brought the drinks, I asked why are drinks so late as we were now planning to leave cause we were tired and just wanted to leave he said he placed an order on time but there was a delay on getting the drinks on time. But overall your service is a bit slow cause we waited for quite sometime and was extremely disappointed as they did not full fill my request cause while I was asking them even one of the male waiter made a joke that how much are you going to pay if we sing, now I’m starting to wonder whether it was a joke or not, cause their promise was not fulfilled. That’s the worst service I ever encountered and the stuff are not friendly, they looked tired, but don’t understand why we getting such horrible service cause they are tired, that’s why they could not fulfill my request actually birthday wish as it comes once a year, everything on they list was ticked except the...
Read moreWe were 4 at the table served by Waiter Bongani surname slipped my mind I'm so disappointed with this riverside spur yesterday Saturday 14 October 2017 evening we went there I ordered Rib and Chicken meal with extra buffalo wings and steak everything went well 2 of us had doggy bags Only to be so shocked the next morning to find such an insult another person's food in the bag How much i was so disgusted and to imagine we gave that waiter a R200 tip for such nonsense Such unprofessionalism and insult and the disgust to see a different order a burger carelessly packed and ruined with tomatoes and lettuce and chips nx how pissed I was Unfortunately i couldn't go back because of time and other duties to do This proves YOU employ people lacking the required qualities you pick people around to help out Let me tell you should be very wary and take beyond good care of a customer because one mistake will ruin you one mess will have that business low ranked Manager I'm telling you had I gone back you would have given me another meal I'm so furious right now nx!!! Get well qualified workers not people you pick around Learn to be ethical and professional it is so unlike to give such service To get so nauseous The disgust to see bites of another person and a different food meal You take us for granted nx I'm telling you to discipline that Bongani and give him full...
Read moreSunday night first time in Mpumalanga walking around Riverside Mall with my family. The only restaurant opened on a Sunday night at 7pm was Spur. Expecting another mediocre meal at a Spur franchise I was greeted at the door by Charles. Who happily seated us and assured us there was enough time to order by closing time of 8pm. We ordered and received our drinks promptly. I ordered a fillet steak 300gram and I have never tasted another meal that has melted in my mouth in this fashion. Compliments to the Chef, Charles and Zane. Riverside Mall has definitely set the bench mark for the rest of the Spurs around the country. Thank you for this experience. I will definitely return when I am in...
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