KFC-Sparks Road — Restaurant in Overport

This branch was always my go to branch when all other failed to deliver good service , however, I have had an experience over the past weekend which leaves me stunned and disgusted with KFC overall. The branch was not busy , I placed my takeaway order and waited inside the branch for it. A few customers trickled in but my order number was the only one on the board. 2 other coloured guys and a Muslim lady placed their orders and were waiting. A black staff member came to the front and called out my number, when I approached her ,thinking my order was ready , she looked at me and said another 2 minutes for your order , which was only a 9 piece chicken ,no sides or additionals. The glass shelves that they place the chicken in was full so it was not being freshly prepared for me to wait. When I got home with my order , the chicken was bland , almost like boiled ,day old chicken. I also noticed that the black customers are served quickly. KFC sparks Rd , get your act together ,the racist behaviour from certain staff are not doing your branch any favours. You have lost a customer , because your staff clearly called out my number to check who the order belonged to. It was not a further ,2 minutes wait as I was told , it was a 7 minutes wait for chicken that was already prepared. I would give you zero stars if I could. Please note ,this KFC was ordered for a few of my guests that were visiting, I personally have been disappointed with KFC branches across Durban and I refuse to eat this nonsense...

Had to deal with a loud mouthed young drunk arrogant cashier when I was ther thou doing all the wrong things. Food...

Got 3 crunch burgers and 1 kids burger 🍔 patties over cooked worst we ever had kids didn't...