vida e caffè Zeezicht Motors — Restaurant in Somerset West

Disappointing Service and Inconsistent Quality

Given this Vida location multiple chances, but the service remains frustratingly poor. More often than not, orders are incorrect—even after repeating them multiple times. Instead of properly fixing mistakes, staff have “compensated” by upsizing drinks without consent, which is frustrating when the request is specifically for smaller sizes to control caffeine intake.

Additionally, the drinks here are inconsistent and often don’t taste the same as at other Vide locations. Visiting this branch is purely out of convenience, but the experience often proves to be unenjoyable. In contrast, the Waterstone Vida, which we visit less frequently, treats us like regulars, know our orders by heart and always gets our orders right.

I’ve addressed these issues with management at Zeedhzict, yet no improvement has been made. It’s disappointing to see such a lack of attention to...

Bad attitude and vibe displayed by some of the staff members. No hello back when greeted first by customer, rolling eyes when their QR machine not working, speaking clearly about you in native tongue is just rude and unacceptable. Management needs to take notice as we don’t just buy...

Coffee is not a problem. But one of the male staff members there is too forceful and borders on extremely rude. Not the first time and not the only one noticing this. Management should also remind their staff that speaking in a language to one another not understood by clients...