Debonairs Pizza — Restaurant in uMgeni Local Municipality

Ordered online and went to collect. Got to store and, I’m guessing it was the supervisor who was behind counter having a casual conversation with people at the back - wasn’t busy. The gentlemen at the back gestured to tell him there was a customer. He looked over his shoulder, shrugged and continued his very casual conversation. A female ran from the back to the front and apologised and assisted me with my order. Unfortunate really, I prefer supporting local businesses, but I don’t mind leaving local franchises that give bad service and travelling to surrounding areas for...

I have just made an order online since I am busy at work and can't drive to Hilton Debonairs. The system accepted my order and I paid. The driver from Hilton Debonairs called me to check where we can meet to collect my order. Why would I order online and request delivery if I have time to go fetch my order? Kindly sort out your system because it's causing inconvenience. If you do not deliver to a certain location it must indicate. Kindly refund me my...

Big shoutout to Angel at Debonairs Hilton 👏🏾! We had a bit of a tricky order with different flavors and sizes, but Angel handled it with ease and patience. Despite having to repeat the order a few times to get it just right, she remained super calm and friendly. What really impressed us was the warm welcome she gave us from the start , she even opened the door for us since we had a big order! 🙌🏿 Thanks for the great service and kindness, Angel! 😊👍🏾...