카페 모알보알 제주 — Restaurant in Jeju

Horrible customer service where they force clients to buy 1 drink per person which cannot be exchanged for something else in case you do not feel like having a drink. Anything else is ordered separately.

Context: We were a group of 4, whereas only 3 in the group wanted a drink and the 4th person wanted a dessert instead. This exchange was not possible no matter how many times I tried to explain the reason. The staff could of course also not communicate well or understand my English, using a translator app which made the whole customer service experience even more disappointing.

This used to be one of my favourite places in Jeju and was back for a 2nd time.

Won’t be coming back for a third time and won’t be recommending this place to any of my friends...

If you have a back problem, this place is not for you as there are no chairs and tables inside the cafe. The attitude of the staff (girl) at the counter was sarcastic and extremely rude. Be prepared to ruin your day unless you don't mind terrible service. Kids under 7 years are not allowed (pets are allowed). It's too bad that the babies are not treated as well as animals??? Pity on...

When we entered the cafe, the employee asked the children’s age in a very unpleasant tone and asked again. My children's age is fully meet the age limitation. I wanted to leave the place, but I endured it because I didn’t want to ruin the trip. The employee said that we should order drinks according to the number of people. It seemed like he was guessing that we would order...