Worldeli Sushi & Grill — Restaurant in Mataró

Hi everyone! Before you think that I'm just saying things without any knowledge, We've been in lot of other sushi restaurants during this year. What I already saw in a rewiew from an another person we had the same experience(sad that I just read it after we have been there) So : The workers: When we get inside no hola, nothing, just how many person and that's gonna be your table. no smile at all. We paid for 3 waters totally 7.5€ and the waitres didn't open not even one of the three (the waters had hardly openable aluminium top part) (you could say: you would not open it neighter as a waiter; actually I am a waiter and yes I DO open in my restaurant for EVERYONE, EVEN FOR MEN) We have already seen this of lot of sushi places with the buffet option . They put sushis on the menu what you can choose but they will cost you 1,2 or 3 euro more, they are writing it to the menu so you already know it and can decide if you want to pay more or not, but here was a lot of the menu like that. BUT what I've never seen in my life a menu book was what we saw today... They gave us the menu so we can choose and with no joke I think more or less the 40% of the book was only avaible in the night, My question is: WHY WOULD YOU MAKE A MENU WHERE THERE'S FOODS WHAT THE PEOPLE CAN'T ORDER?! Lot of type of sushis were without taste. We ordered 3 chicken wings what we got in a plate what had a place for the sauce (second foto) where's the sauce? If there's no sauce why you give us a plate with a sauce place? The robot cats were cute, most of the nigiris are good, they have good taste. The place is big, but I didn't really like the little see-through walls between 2-2 strangers-solution tables. With a little service changing this place would be...

It was a stressful dinner. They didn’t greet us, just asked for how many people and just pointed to a random table. Once we were seated, we had to wait 10 mins before the waiter came and put the password on the tablet for us to order. The waiter didn’t even asked if we wanted an AYCE Menu or not, he just clicked on it. So basically the service was REALLY lousy, they made us feel unwanted and just served us as if they wanted us to leave as soon as possible. Also, mind you that NONE of them gave us a single smile or a rapid assistance when asked. Since it’s ALL YOU CAN EAT, we assumed the menu is unlimited but no it isn’t. Some of the dishes are paid extra and the sashimi is not unlimited, it’s 2 orders max per person. If you wanted to order more, you have to pay extra. A bottle of water (50cl) costs €2.35 which is not enough for 2 people. When the food came, it was horrible. Presentation was bad, the taste was worse. We ordered: • Salmon Gunkan: too much sauce, it was swimming on it. The seaweed wrapper on it was too soft. • Chicken Cutlet: TOO DRY! • Grilled Shrimp: they didn’t clean it well. What was the purpose of cutting the back of it if you weren’t going to take the intestines off? • Clams: NO SEASONING ON IT, not even salt or pepper. They didn’t even clean it well. It just tasted weird and bad. • Dumplings: it was burnt. • Takoyaki: Very little sauce and just a tiny piece of octopus inside. • Salmon Nigiri: too much sauce on it. • Tuna Nigiri: awful. The ONLY thing I found nice in this restaurant were the robots serving the food. I absolutely DO NOT recommend this place and I am SURELY not...

Restaurante buffet libre de muy reciente apertura en Mataró. Local grande con gran capacidad de comensales. Decoración muy llamativa. Restaurante limpio y luminoso, parte de la cocina es visible. Consta de una carta muy ámplia. A través de una hoja seleccionas lo que quieres y la cantidad. Entregas dicha hoja y te sirven en la mesa. Lo más novedoso y gracioso del lugar son los 2 BellaBot en forma de gato que te traen algún que otro plato a la mesa. La relación calidad-precio es buena, el género está bien trabajado. Muy recomendable el pato y una buena cata de sushi. Hay platos que conllevan suplemento. El primer servicio a las 21h fue relativamente rápido, aunque nos faltó algún plato la verdad. A partir de las 21:30h ya empezó a haber algo de descontrol, la comida se demoraba mucho en llegar, el personal no te daba explicación ninguna y tampoco hay control de si los pedidos han sido tramitados. No hace ni una semana que han abierto y en la gestión se notó muchísimo. Hubo mesas que se levantaron y se fueron cansados de esperar, luego sirvieron un plato nuestro a la mesa de al lado por error verbalizando "bueno si lo queréis". También estaba el tema que gente cogía platos del robot que no les tocaban. Descontrol en platos servidos, raciones, se quedaron sin bolígrafos para hacer pedidos. En la hoja de pedido hay varios errores, no está la sepia a la plancha y su código pertenece a otra cosa, lo mismo pasa con las alitas. La carta de postres que está en la mesa no es la del restaurante de Mataró, han reusado la de Sabadell. El tiramisú poco sabor y la crema catalana normalita. El postre no entra en el precio, va a parte. Inicialmente al reservar mesa jueves se nos dijo que había barra libre de bebida este primer mes en las cenas. Y ayer se nos notificó lo contrario, solo la 1ª gratuita; hubo alguna mesa que no estuvo informada del cambio y se quejó por ello tras consumir más bebidas. El personal iba un poco perdido, unos decían una cosa otros otra. Daba sensación de caos si te parabas a observar. La experiencia empezó bien, pero se fue torciendo a medida que avanzaba el servicio. Estuvimos 2 horas y media para comer, y nos faltaron platos. Una lástima el descontrol. Espero que con el rodaje lo pulan, puede ser un restaurante muy chulo. Por eso doy 3 estrellas. Seguramente en las comidas el ritmo es diferente y la experiencia es más positiva. Le daremos una segunda oportunidad...