It was one of the worst restaurant I have been to, that definitely has brought down the experience at the spa hotel.
I don’t like this place trying to be fancy, but they can’t even do the basic thing. The table was having some trouble with one leg probably longer so it’s wobbly, instead of moving us to another table. They try to fix table while we have wine on the table. It literally spilled and it was not very nice.
I ordered a white asparagus for starter, but I got the green one and the waiter was “oh white asparagus was not in the season”. You could have tell me this before I ordered😑
Additionally, I don’t like the food was served sort of cold you can tell that they served the food with cold plate that’s why the food was cold after being bringing on the table
It took us 30 minutes after a starter to get the main course. After finishing the main course, it took another 30 minutes to get the dessert.
Also, a lot of vegetable has a really dry part and it’s un chewable in most restaurant. They remove those parts and they did not remove it here and it was really dry like chewing plastic. It’s very basic things that restaurants should not serve things that cannot be eaten...
Read moreLet’s start with the food which was obviously the reason to visit Tylöhus. It was totally ok, nothing wow, but truly satisfying. This was a Christmas lunch so I didn’t expect any higher level. But what surprised me was the passive aggressive attitude from the supervisor when I wanted to pay with cash. Is it really such a big problem or crime in Sweden? It left a very bad taste in my mouth how the lady dealt with this, and how a guest can be treated. I left uncomfortable, and it’s a pity since the view was beautiful and food was as stated: satisfying… Maybe it’s time to reconsider your way of treating guests even if they’re not from large corporations? Or at least don’t give your guest the uncomfortable feeling, because that’s not why we visit and pay for your hospitality. In overall I find this behavior very outdated and shouldn’t take place at prominent hotels like Tylösand.
Service personnel however were friendly and helpful. Especially those preparing the food...
Read moreBooked a hotel package that included a 3-course meal for dinner. The food was good but the service was horrible, our waiter was the worst. He destroyed the entire experience. We saw other tables around that were served without a problem which means the kitchen was doing well in terms if preparing orders.
First, he spoke English and Swedish in one sentence. We would have been fine with any of the language. It was confusing.
Second, he forgot what we ordered for starters and had to ask again.
Third, we waited 20mins after the meal for him to take the plates away and another 20mins to serve...
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