Restaurant Botta — Restaurant in Ormont-Dessus

This is the most terrible service I have ever encountered. Bad service and arrogant staff.

Although we had requested a table at the window, we were given a table in the center of the restaurant with bad lighting. We once again requested a table at the window side, as there was at least one free table. The service refused to give us that table, because a group of ten people had reserved (the tables were set for 3, 2 and 3 persons respectively and not for 10) and because „everyone wants a table at the window and it is impossible, you can come back at 14:00“. Luckily another table at the window got up at the same time so we asked for that table. However, we were told that the window seat was reserved. WHY ARE OTHER PEOPLE ABLE TO RESERVE WINDOW SEATS AND WE ARE NOT ALLOWED TO??! After long discussions with the rude staff we finally got a table at the window; and the nightmare started. We waited 20 minutes for the menu and another 15 minutes until someone came to take the order (no beverages served to that point). This other service staff started to argue with us about the same issue (she first said we did not have a reservation, then she said we had one, but we didn’t state that we wanted a window table — pls see screen shot). Now, after feeding other reviews, it seems that this restaurant has problems with foreigners. If I could, I would...

This is such an amazing restaurant and view that I am blessed to have experienced. Sitting and enjoying lunch at 3000m is truly magnificent. The restaurant staff were very attentive and really listened to our requests. We went for the onion soup with Parmesan crisps to start, then for mains we took a truffle ravioli and the beef filet, and for dessert we tried the trio. My favourite part of the whole meal was the trio of desserts and that’s shocking to me as I don’t really have a sweet tooth. Please try the strawberry ice cream I was obsessed. The onion soup was also very hearty and warming. I could have sat there all day...

Organisation chaotique au restaurant le 3 sur une journee avec peu de fréquentation. On sort de l'ascenseur et on tombe directement sur une longue file de gens qui commandent leurs plats au comptoir. On attend on attend on attend. A la commande on nous demande un numéro de table que forcément on ne connait pas... Une fois à table c'est là que nous avons finalement l'information qu'il faut S'installer Commander/payer via le QR code qui est sur la table. Attendre Aucune information sur cette organisation particulière (et à l'inverse du sens de visite) à l'entrée du restaurant... Une attente au comptoir pour rien et des serveurs qui cherchent en boucle les bonnes tables le restaurant étant équipés de grandes tablées que les visiteurs se partagent.

Question cuisine. Les ramens les cuisiniers ne doivent pas vraiment connaître la recette, mauvais choix de nouilles, mauvaise cuisson de l'oeuf et bouillon industriel. Maccaroni montagnards fades et sans fromage d'alpage (rien dans le sauce et uniquement du parmesan servi à table) un gros doute que le crème soit double...en gros ni les plats d'ici ni les plats d'ailleurs ne sont maîtrisés.

Tarif on est sur du standard de la montagne. Quelques abus quand même sur le prix des frites (chf10) et des verrines (7.5) "que l'on fini en 3 cuillères parole du gérant/responsable.

Bref un bon niveau d'amateurisme tant en organisation, qu'en cuisine et en...