Visited the lounge with a group of 6 people. Easy wayfinding with signage on arrival, as well as along the corridors in the hotel itself. We were welcomed directly and escorted to the appropriate place. Were given a map and recommendation for wine. The whisk(e)y menu was convincing, as were the other offers, possibly offering everything that makes sense in terms of spirits. The wine list was also well put together, as was a humidor with a wide selection. Drinks came quickly (note, not many guests ordered at the same time) and we were regularly asked within a reasonable time if everything was OK. Gin and tonic did not seem adulterated. Can not speak for food, as we had none, well except delicious nuts. Lounge was well ventilated, clothes smelled very little of smoke. The request for the bill was quickly implemented. All in all, a top-class experience that the Bürgenstock deserves. We will be back...
Read moreI had a good experience in the end however I had to remove a star because the booking system was frustrating. We showed up for a coffee, it was not busy at all, maybe 3-4 tables taken, and we were told that it is pre bookings only so they had no space available and we were directed to another hotel. Fair enough, so we decided to go out and phone in to try our luck and see if they really didn’t have any availabilities, and we were surprised to have a table in 15 mins… so we just walked around, came back, and was greeted by the same man who definitely didn’t like it. Anyway we ordered coffees and cakes which were good. It’s impossible to remove any more stars as the view and the place itself were incredible, and the waitress was so lovely that she made up for that man at the entrance of the bar...
Read moreLovely Christmas tea at Burgenstock! The service was gracious, genteel and sweet. They really make you feel like royalty! The surprise of the meal for me was the oyster amuse bouche with hollandaise that was perfection 👌🏼 Sadly it was cloudy so I didn’t get the view but was still a great time! I was surprised that the entire desserts were edible including Santa’s belt! The ginger loaf with chocolate edges was a surprise too! And can’t beat the journey to get there, water and rail! Got a post tea treat when the mountains peeped out from behind the clouds! Would love to return on...
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