A Perfect Blend of Service, Flavor, and Cleanliness!
I recently had the pleasure of dining at a delightful restaurant that left a lasting impression on me. From the moment I stepped foot inside, I was met with warm smiles and impeccable service that made me feel like a valued guest. This establishment truly knows how to treat their patrons.
The service at this restaurant is top-notch. The staff members were friendly, attentive, and knowledgeable about the menu. They were more than happy to offer recommendations and answer any questions I had. The waitstaff ensured that my dining experience was seamless and enjoyable, constantly checking in without being intrusive. Their genuine passion for hospitality was evident in every interaction, and it truly elevated my dining experience.
Cleanliness is a top priority for me when dining out, and this restaurant excelled in that aspect as well. The moment I walked in, I noticed the spotless dining area and the constant attention given to keeping things tidy. The tables were impeccably clean, and the overall ambiance was inviting and hygienic. This attention to detail instilled a sense of trust and confidence in the establishment, allowing me to fully enjoy my dining experience without any worries.
In conclusion, I highly recommend this restaurant for its exceptional service, delectable cuisine, and commitment to...
Read more”為了不拉低王品集團的五星好評, 還是給五星希望大家可以看到” 接下來是介紹環節囉! 兩個人定位去吃看看新開的青花驕,首先7點到店告知還要等到實際預約時間7:15分所以就先去附近走走。
🍽️時間到入座點餐點了雙人套餐(1680+159酸菜湯底),等待上鍋底跟基本菜盤、茶、肉盤;店員告知我們可以先去裝調味料跟飯,結果去拿碗的時候發現一大堆的碗跟調味料盤(一排約6-8個都能明顯看到髒污)都沒有洗乾淨上面有飯粒跟一些殘渣🍚,只能盡量挑選乾淨的碗來裝飯;之後告知店員,店員說會再去檢查再與我們告知。
🫖餐點還有附上一壺茶,雖然不知道茶的品名但是很好喝很解膩,缺點是茶壺會流鼻涕,倒茶出來就從壺口一直滴茶出來,導致茶壺旁邊的桌面上都是茶,一般茶餐廳都不太可能發生這種問題,茶壺是滿漂亮的但倒茶流鼻涕可就不漂亮了唷!😭
🥄餐具的湯勺、濾勺、夾子通通塞在一個小的圓筒陶罐中,要拿起其中一個絕對是卡住拿不動的,一定得三個都拿起來才拿得出來,並且沒有可以暫時放置的盤子,所以我只能再去拿調味料的櫃子拿一個調味盤來當作放置湯勺的專用盤。
湯底介紹(我只能介紹我有吃到的QQ) 🍲一個是麻辣湯底:非常的辣,非常夠勁但是沒有什麼麻味;本人吃的當天晚上都沒事,想說應該是中藥調整的辣度應該不會太辣, 🔥登愣🔥 隔天早上6點辣醒-辣菊花-蹲馬桶度過1個小時,愛吃辣的朋友要小心自己胃的耐辣程度,不然湯底味道真的是滿好吃的但副作用請小心! (鴨血跟豆腐可以免費續)但鴨血跟豆腐品質算是中上等級已經不錯吃了,但還沒有築間火鍋的好吃。
🍲一個是酸菜湯底,酸菜好吃!酸菜湯底味道很酸,酸菜也夠酸但就是湯酸到沒辦法喝多少,有點過重,吃到後面非常膩,想喝飲料解膩,發現飲料也是甜到誇張的膩,膩上加膩,我放棄了,直接吃冰塊吧🥶
🥩肉盤點的是豬五花:實際是平價的肉品不是很高級的吃起來就是有點澀,沒什麼油脂感而且超薄、菜盤也是普通菜盤沒有任何驚艷的蔬菜;整體唯一驚艷好吃的是墨魚羹:煮起來鮮甜爽脆口感跟味道調味都很不錯,唯一缺點在份量很少兩小盤,大概就是4-5口的份量。 吃完基本肉盤吃到最後真的就是靠鴨血跟豆腐吃飽的。
🤵告知店員碗盤的狀態後區域經理告知說已經更換好碗盤了,感謝我們的告知招待了一罐烏梅汁給我們在跟我們道歉了一下,我們就繼續吃了
之後吃了一段時間我的第一碗飯吃完了, 我想說再去拿一個新的碗裝飯,但走到碗盤那裡還是發現了不少留有飯粒殘渣的碗,我就一直在想為什麼這個價位的火鍋有這樣的品管,是不是我剛吃下去的那些鍋物都有同等品管遭遇呢?會讓人心情不太好
但也就只是跟我朋友講講,畢竟已經反應過一次了,我想再反應應該也是差不多了吧。
🤵店員的服務是真的很好,但是座位的分佈有點狹窄,我入座時的桌子跟沙發間就非常窄,腿很容易刮到桌子的邊角;過道有很多服務人員跟上菜機器人,你得要看清楚想好路徑再起身走去拿飯跟調味料,不然就會跟上菜機器人、店員相互面對面,你來我往一翻兩瞪眼唷!
🏠裝潢是中式風格,店員的穿著也是中式風格很不錯,但是餐廳卻播放中文流行音樂,而且是伴奏加強版的實際上聽不出人聲,但是伴奏又夠大聲,加上用餐的人聲鼎沸,整個感覺是步入平價火鍋的餐廳環境,顯得相當廉價,若是能撥放中式的清音樂或是水晶音樂我都覺得比較融洽整體環境。
😀整體感受 此次是來慶生吃餐點,但是一來就遇到碗不乾淨而且不是零星個例是很多碗都不乾淨,我一開始還以為是我看錯,看了一下是非常明顯的,所以後面的餐點或是服務再加分也很難有個好的感受;餐廳風格裝潢都是中上,服務滿分,處理事件的SOP大概上有極大的Bug或許是因為剛開幕吧,但反應後還是有相同問題很不應該,對於王品餐飲集團來說不應該如此,成功的餐飲集團不是應該要把最基本的SOP做好嗎?餐點、餐具該給客人一個乾淨的呈現是很重要! 特別這不是便宜的餐廳,如果你說是平價的一兩百元小火鍋,我都能體諒,一個人均800-1500左右的餐廳出現這個狀況,就我來說不會再來這種店了,同集團的我也會認為有顧慮是否餐具整潔是否達標。
餐點的品質跟售價比不上所以CP值很低,但看到清一色五星不知道是不說感受有問題,我也知道這種餐廳大概一半是在賣裝潢的;希望做餐廳的管理者可以知道什麼是最重要的;近期很多餐廳也是因為衛生問題遭到炎上,希望你們可以改善問題並把衛生、整潔的SOP做好而不是看過就算了的標語(那個碗的髒污真的非常明顯,也有很多工作人員走來走去,沒有看到真的說不過去🫥) 如果是碗盤飯粒放太久黏著在碗上建議先弄個大流理...
Read moreThe food and the drinks were good but the portions were small. There were 4 of us (3 males and 1 female). We ordered the 4-person set and had had a small meal before we arrived this restaurant. However, not all of us were full with the set.
As for the service, the waiters were friendly and patient. They responded to us quickly and prepared for the dishes efficiently.
The atmosphere was nice as there was not too crowded. We did enjoy the night we spend.
P.S. Remember to reserve the...
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