STARBUCKS Xiaogang Airport International Terminal Shop — Restaurant in Kaohsiung

Extremely understaffed. The Starbucks Management seems incompetent in Taiwan unlike other markets.

Expect at least 15 minutes wait for SIMPLE drinks and longer for more complicated drinks.

Staff openly complained in front of customers its because they have too many drinks to make even if it’s a simple drink. Well well, I guess it is paying customers fault Starbucks don’t know how to roster employees. WEAK workforce management in showcase.

One of the store staff did try to speed it up, grateful and thank you. But it is STARBUCKS TAIWAN management’s fault in poor workforce management, insufficient manpower which essentially blocked revenue and tarnished customer experience. Don’t forget, you are operating a global brand at the gateway of a market (in an airport). You touch all Starbucks customer globally....

A suitable place to wait for the departure of the plane or waiting for the arrival of colleagues at Kaohsiung International Airport. The waiter at this branch can speak English very well. Just like other branches, apart from providing a variety of drink and snack menus, Starbucks branch at Kaohsiung International Airport also provides a variety of Starbucks products, such as drinking...

They made my drink wrong and refused to fix it. Doesn’t meet Starbucks’ global standard. Queenie (drink maker) and Stella (cashier) were the names of...