We visited on 31 May 2024 and at first we were impressed by the establishment. The layout, the decor and the overall ambience seemed lovely. We were warmly greeted and shown to our table. We were all admiring the place while we sat and waited for our server to take our order. This was seemingly prompt and efficient. This is where everything took a turn for the worse. Firstly the drinks took almost 45 minutes to reach our table. We had a child with us and she wanted water...just water! and it took 45 minutes!!! I had to go outside and get water from the car to give to her. Also, it's not like we ordered cocktails. It was water, beer and juice, but 45 minutes was the wait time for that. Then came the food. We ordered from the Chinese menu so the usual 1/4 and 1/2 portion fare. After the lengthy wait, which by now was about an hour, the food arrived..and we ALL were wondering "where is the rest of it?" The portions were laughably small! We spoke to the waitress and her explanation was that it's just because they're 'off' today and we should come back on a Wednesday because the portion sizes apparently magically get larger depending on the day. We even spoke with the manager on the matter and her explanation was that they went to buy the dishes on which the portions are served and those small size dishes were what they were told represented the 1/4 and 1/2 portions. Sadly they are roughly the capacity of a tea plate of so much. So no accountability, passing the blame and on top of that not comping or offering a discount for the sub-par portions and the lengthy wait...we definitely will NOT recommend this place for dining. It is a shame because it is a beautiful restaurant in a fantastic location....
Read moreI’ve visited this establishment twice, and while the setting is absolutely breathtaking, panoramic sunset ocean views, a laid-back tropical vibe, inviting atmosphere that sets the perfect ambiance for relaxing with friends - the experience was tarnished by consistently poor service. The food was ok both times, with well-balanced flavors and consistent. Waiting time varied significantly on both occasions although on both visits had a similar crowd, which was just about 3-4 tables being occupied. The first time, within 15mins food was delivered, and on the second visit we eventually got all but one of our orders after 1hr 15mins, mind you, the missing order was also added to the final bill, which I eventually queried, and got it removed. Drink orders took forever, and getting a server’s attention felt like a chore, we had to practically get up and go look or shout for her attention. This was the issue on both occasions. It’s a shame because this place has so much potential. If they could match their service to the quality ambiance and the stunning location, with competent, attentive service, it would be an unbeatable spot. I really hope that management at least provide some proper training to the staff. Dont get me wrong, they were not rude or inhospitable in anyway, its just that I my opinion, they lack the proper training. Hopefully management can address these issues soon or else this can lead to...
Read moreA fabulously appointed beach restaurant with amazing views during the day, service is always on point, their cocktails could do with alot of work, theyre not strong at all, the food though, ummmhmmm delish😍🥰😘
Down side :Also we visited for 2 birthday celebrations and not even a free drink or a slice of cake for the birthday celebrants, tasteless in my opinion, for the second celebration it was 14 of us, they made a good bit of cash from us alone and couldn’t give not even a scoop of icecream? Nah man you can’t beat Tobago restaurants with that, they give you complimentaries for special occasions.
Also, even though the restaurant is open air, it’s hot as hell and they have fans, just not enough, also they advertise closing at 10:00pm which if you’re coming from far depending on the time you’re leaving home, that 10:00 pm notice deters you. So fix that because you actually close when the last customers leave, so pls fix that because my guests never turned up thinking they would never arrive before closing. But other than that looove this spot, the live entertainment was awesome nice...
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