A Truly Unforgettable experience at Epicure
From the moment we planned our visit to Epicure to the final steps as we walked out, our anniversary celebration was nothing short of perfection. Every detail was seamlessly orchestrated, making the entire experience feel incredibly special. The requested welcome snd special request set the perfect tone for our occasion, reflecting the thoughtfulness and meticulous attention to detail that this restaurant embodies.
However, the true star of the evening was Senali, our exceptional attendant, who went above and beyond to ensure that our celebration was not just enjoyable but genuinely unforgettable. Her warmth, attentiveness, and commitment to making every moment count elevated the experience to a whole new level. She anticipated our needs, personalized every interaction, and left us feeling truly valued.
This evening has now set a benchmark for all future celebrations, and I doubt any place will match the sheer excellence we experienced here. Perhaps that’s also the reason I’ll keep coming back. Thank you, Senali. Thank...
Read moreWe came to this hotel for just one day, for a short staycation. The service at the poolside restaurant is terrible — or rather, completely nonexistent. We waited for an hour just to get sunbeds. In the end, they didn’t give us any by the pool, only downstairs. For exactly an hour and a half, not a single staff member approached us. In fact, there were no staff downstairs at all. Even after I waved and asked for a menu, no one came to us for another 45 minutes. It’s as if that part of the area, down by the lawn, is completely ignored by the staff.
Later, when I went upstairs and saw that several sunbeds had become available, I asked if we could move our things there. They told me someone was supposed to come. I don’t understand this policy or the complete lack of service. We weren’t even offered water the entire time. This is absolutely not up to five-star standards. It really takes effort to ruin someone’s mood and desire to stay in just a few hours — but they managed.
Update - I came one hour later, same sun beds were empty. Staff...
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What’s special about place: atmosphere is amazing, you can have all day meal here with the live music. End of every month they will be having open air cinema night, which you can enjoy
Customer service: staff is very attentive and approachable
Cleanness: very clean and atmosphere is welcoming
Prices: reasonable, if you are having Melia membership you can get discount even
Parking: you can use resort parking which is always available
Overall experience:...
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