Grays Inn — Restaurant in Aberdeen City

Our family of actually booked grays inn for Xmas day, this year for my wife and I as a kind of thank you for all the years we did Xmas dinner, we all entered at 1:30 pm on Xmas day nice enough atmosphere not really a welcome had to ask where our tables were, waited till 2:15 no service one of our daughters had to ask when our starter was coming as we waited long enough it was served 15 minutes after that, when finished again plates still on tables 35 minutes after again my daughter asked about main meal that was 3 45 pm and it didn't come all together so we could all have dinner together grand children were by this time getting fed up we all were, same again for dessert which arrived at 4:40 pm not again all at once, one of my daughters and her family left before it came, we all left at about 5:15 no coffee etc, it was badly organised 2 men serving and a girl but she mostly served ay the bar some actually came in after us and received all their dinner before my family, the staff were in a muddle 2 boys could not cope at all, supposed to be a nice family dinner at Xmas, organisation was terrible, our own children apologised to my wife and I though not their fault at all, I contacted manager as what we paid for did not stand up to its merit, the staff were not to blame the person or persons who organised it are I'm still awaiting a reply as what happened on Xmas day I would not return or ask my family to either I await your fone...

I want to love this place. I used to live local and always enjoyed a meal here. However I've been so disappointed the last three times. First visit we reserved a table, but we were told there was no steaks, chicken, salad, or cheese left, we were looking forward to a mixed grill and steaks so I called another restaurant, the Brig o Don, to make sure they had food and headed there. We thought we try again and reserved a table for the second time, but no-one came, we sat for ages, so we just left and went somewhere else, again Brig o Don. Last night we thought third time lucky. Service was again very slow. And when the food came the steaks were well done instead of med rare and not so tasty, I asked for one meal not to have veg, but both meals didn't have veg. I also order garlic bread which never came, and was told I hadn't ordered it! Staff seemed so stressed, it just didn't help for a nice evening out for tea. I I think I've given...

Table 19 served expertly by all staff, and Sarah in particular. I can't stress how excellent Flamin' Grill food is. We'd experienced it years ago on holiday across the Tweed and had given up hopes of getting a similar menu back home. So having recently discovered Grey's Inn was now a Flamin' Grill, we had to give it a go. We booked a table, which proved to be the right thing to do as the place was packed, both bar and restaurant, when we arrived. Great lively atmosphere, staff were incredibly helpful, and the food, well, what can I say? Portion sizes are generous, quality is exceptional, piping hot when it reaches the table (well, apart from the sundaes, obvs!) and you're given all the time you need. No one rushing you on, just there to let you have a good time. You really need to stop reading this and get down there to discover it for...