The Park Café — Restaurant in Aberdeen City

We visited Hazehead Park with our grand daughter, on 28/07/2023. This is the first time we have visited the park. The park itself was outstanding with plenty for adults and children to enjoy.

My grand daughter got a fish finger sandwich and when it was put if front of her, she picked up the fish finger in her hands and the inside was stone cold.

The service was diabolical, when I complained about it, the server said he'd take it away and 'heat it up'. I told him 'No', I wanted fresh fish fingers brought. They did however, my grand daugher wouldn't eat them because they were very hard. It also looked like the fish fingers being supplied to us were the cheapest available on the market.

Plus, the cheese and ham toastie that my wife had ordered was also cold and she didn't eat them.

It seems to be, that looking at the reviews posted on here, the management is not taking notice of their customers complaints, which is a shame, because it is a lovely park.

So, the bottom line is, will we be visiting the park again, the answer to that is a definite 'YES'. Will we be visiting the the Park Cafe again, the answer to that is a definite 'NO'. The next time we come, we will be bringing our own refreshments with us.

We hope that the owners of this park get to see our review and the others on here.

The food served at Hazelhead Park Cafe is a disgrace and I suggest that the readers of this review take this a a positive warning, not to use the Park Cafe.. Definitely not worth the £38 we paid for our lunch, so don't waste your money by visiting the place. ...

Today was my daughter's birthday, and with our friends we planned to have lunch outside in the park. I would like to note that there were many empty tables. We sat down and before ordering, I opened juice and gave it to the children. At that moment, a cafe worker ran up to us and in a very rude manner began to demand that we leave the table immediately. I tried to explain to her that we were planning to place an order right now and asked her to give us five minutes. to which she continued to demand to leave immediately. the children were absolutely shocked by her manners and my friends said that having lived in Scotland for several years they had never encountered such disgusting treatment. After such a welcome, of course, we immediately left. After that, I saw several families sitting in the cafe area with thermoses and food not from this cafe. I pointed this out to the cafe worker. The rules apparently did not apply to everyone. They found fault with us, perhaps because we are foreigners So if you decide to treat your children to the juice you brought with you at one of the empty tables of this wonderful cafe, be prepared to be treated like a beggar. I attached a photo to show the number of free tables at the moment when we were...

Stopped in here for something to eat and drink. Cafe is not huge but plenty of outdoor seating if you can’t get a table inside. Very modern, clean and fresh cafe with large menu of hot and cold food and drinks suitable for all ages. You’d be hard pressed not to find something to eat and drink here. We ordered two hot drinks both of which were lovely, a pancake stack which was ok but pretty soggy as the syrup was like water so just soaked right into the pancakes. Fruit scone was lovely which came with butter and jam. Lemon tart was seriously bland with little flavour other than sweet but looked lovely. Finally a black pudding and bacon roll which was the best out of the whole order. Everything was presented really well and looked lovely but honestly each item just tasted bland and lacked quality. Style over substance I think Paul Hollywood would say. That being said it all looked nice, good service considering how busy the cafe was. Some customers were great in vacating their table when they finished but others had finished all their food and drink when we arrived and still sitting there when we left. This added to the lack of tables available which was a shame but despite this we had a nice lunch and...