The Cedar Restaurant — Restaurant in Arun

Very Disappointed. My partner and I had pre ordered a 3-course dinner from a set menu at this beautiful hotel for Valentine’s Day and were very excited about it. Upon arrival we were the first to be sat, and was told a glass of Prosecco and tap water will be arriving shortly. 25 Mins later our starter arrived, before our drinks. The starter tasted very bland and to be honest tasted like supermarket food. The BBQ sauce for the antipasti im pretty sure is just Heinz BBQ sauce. 10 mins into our starter our glass of Prosecco and tap water finally arrived. At this point there were only half a dozen of tables, not very busy.

Our mains arrived promptly after, and were greeted with dry and bland chicken and fondant potato was just awful. Having finished our mains, the plates sat at the side of the table for about 30mins, no one came over to check on us or offer us any drinks. We then waited a further 20 mins for our desserts by which point we had ran out of patience and asked a waitress for the bill. Then a young chap dumps a jug or water on our table, despite already having one and then that same waitress brings us 1 of our 2 desserts, I assume to try and change our minds but having waited nearly an hour for just the desserts, enough was enough. We met a lovely couple who sat next to us who started to have them same problems we did.

By this point the restaurant was full and the staff were working very hard but were lacking the basics of customer service. It seemed very unorganised and frantic. We got 50% of the bill but still doesn’t make up for a horrid time. I will stress this is solely based on the restaurant and not the hotel itself. Having worked in the industry myself I understand reviews like this aren’t pleasant, especially when you’ve worked hard but hopefully it will be used...

The portion of pork belly was wery small for me. Rest of the service was very good. Breakfast was absolutely delicious!! Made from very fresh local product . Just coffee was not strong enough for morning to wake me up. I will recommend...

Everybody was kind, which is much appreciated. Our main courses took about an hour to arrive, the food was unremarkable and my polenta has...