I visited on the 1st Bank holiday in May. It was a lovely sunny day & many people sat outside. I had been sat there for about Half an hour enjoying my drink when a football team arrived ( black shirts red band across middle.). They ordered their food etc all was well. Several minutes passed , people enjoying their time at the pub. There was a young lady patting & making a fuss of a dog doing nothing wrong anyway 1 particular member of the football team ( He wasn't a player too old maybe their coach ) started making inappropriate comments about the young lady I overheard him say several wrong remarks. I noted what he had said & thought there is a time & a place for such behaviour not at a family pub. I decided to have another drink & order food. My order came out from the pub but never actually got to my table . By this time football team were (well 1 inparticular ) was getting more louder & started to shout at the waitress with the food to " come over here with it" to put down " on the table they were sat at. I couldn't believe it when she actually did put the food down shrugged her shoulders & walked off but at the same moment Big mouth & a few others where saying " it's not ours only joking" A barmaid came out glass collecting asking what the problem was they said what had happened " not their food" . Anyway I said I'd ordered food to the barmaid & wondered if that was my order as it was the same thing but by this time I was rather annoyed because of rowdy behaviour. So I wasn't accepting it because it had already been placed on the table in front of the football team & I couldn't have been 100% sure if it hadn't been touched so I made a comment to the barmaid that I hoped it was fresh when the order came back out & she agreed they would do the food again . By this time I was getting fed up with mouthy man & actually called him a " Big mouth " who at first thought I was joking until I repeated the remark again then he realised I wasn't the football team chipped in with " well why didn't you say something " about the food but to me that wasn't the point I was making. An hour or so had passed by & eventually the food came back out, football team still there & making comments , Mouthy Man cheered & " are you happy now" & " I bet you've never been happy in your life" the barmaid apologised for the delay etc & made the kind gesture of giving the money back which I accepted but I couldn't eat much of the food because of the horrible atmosphere. Decided to leave not long after & had to pass Mouthy Man to get to the exit by this time I had , had enough & made my own comment to him ( I called him a knob ) but being rather Mouthy he retorted " why do you want to see one " Absolutely disgusted I walked off. I have not been back since & have absolutely no plans in the...
Read moreVery disappointed. Visited here for our Works Christmas Meal. On arrival, we sat for ages and eventually had to ask someone to come over to order drinks. The atmosphere wasn't great, football was playing on loads of televisions throughout the Pub. I asked if some could be switched off and if some Christmas Music could be played. This was refused as its a "Sports Pub". If somewhere is providing a Christmas Menu and taking group bookings, surely it's appropriate to use sections of the Pub just for Christmas Bookings and then have football playing in other sections. It wasn't festive at all. The Starter was okay, although it did take a while to arrive. We then waited a while for the main. Two Vegetarian Options were served and then the Meat Christmas Dinners. Three of us were served Beef when it was supposed to be Turkey with all the trimmings. We asked why we had been served Beef and was informed they didn't have any Turkey. We were then given a choice of Chicken or Beef and the meals were taken a away. We then waited a while to have a replacement which left our group of five not eating together. When the replacements arrived, half a Chicken on the bone had been dumped on the plate. This should have been sliced or just a breast. It was awful. The sausages had no bacon around them, I'm assuming these were supposed to be pigs in blankets, the parsnips were rock solid and there was no cranberry sauce. Then under the Chicken, was a slice of Beef from before. They didn't even remake the meal. We were given free drinks and a discount off the bill but this doesn't make up for everything experienced. There's alot that needs improving. We won't...
Read moreThe worst experience ever. We got a beer & sat down looking at the menu, my wife decided to have Scampi, I was looking at the Fish & Chips, then noticed they did a Fish & Chips with Scampi, so i decided on having that. Went to order, we could have the fish & chips, we could have the Scampi, but not the fish with Scampi.???? Confused, I asked why not, the lassie behind the bar said 'staffing problems' a couple of seconds thinking about this, I said what has it got to do with staffing problems, it just does not make sense. I asked her if the food was brought in ready plated, she said no. I said, we can have the fish & chips , we can have the Scampi, but not the Fish & Scampi, Now I was begining to get a bit frustrated. She said would you like to see the Manager, she looked a bit gone out when I said 'yes please'. The Manager came, went through the same thing, he starting to look a bit embarassed, and looking a bit flushed, new he was't going to win this one, he started walking away and nastily said, come & make it yourself if you want it. Conclusion:- Very rude. & we were lied to. Why couldn't he tell the truth, that that plated meal was not available, I could have accepted that, & picked another meal. We drank up & left. I hate bulls - - - & lies. Sorry Fox & Crown, your...
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