I'm a driver and I've been delivering food from this restaurant for over 3 years. I want to say that certain managers speak badly to us and the waiting time often reaches 30 minutes. Many times when I tried to find out about the status of the order, I received nasty answers, for example: it doesn't suit you, cancel the order and leave the store. Maybe I'll drive 3 miles to collect an order and the manager will tell me after 20 minutes of waiting that if it doesn't suit me to go outside. I have videos on my phone in which the blonde housekeeper shows me obscene signs with her hand. I'm not even talking about hygiene anymore, their hair is loose, their clothes are dirty and they work without any protection on their hands.. many times they have visibly dirty tables and they make food. I am a driver and I have been delivering food from this restaurant for over 3 years. I want to say that certain housekeepers speak badly to us and the waiting time often reaches 30 minutes. Many times when I tried to find out about the status of the order, I received nasty answers, for example: it doesn't suit you, cancel the order and leave the store. Maybe I'll drive 3 miles to collect an order and the manager will tell me after 20 minutes of waiting that if it doesn't suit me to go outside. I have videos on my phone in which the blonde housekeeper shows me obscene signs with her hand. I'm not even talking about hygiene anymore, their hair is loose, their clothes are dirty and they work without any protection on their hands.. many times they have visibly dirty dishes and...
   Read moreHaving ordered food for McDelivery, we paid the service charge, the delivery charge and tipped the driver.
Upon opening the order there was a burger missing, this was my wife's meal. We assumed that calling them to rectify the situation would be relatively McSimple.
Unfortunately the person on the phone abruptly told my wife, you need to go back on the app request a McRefund and re-order. When asked if the service charge and delivery needed paying again the response was "yep, that's just the McProcess".
I went down to the location and initially they were reluctant to just hand over the burger they McStole from my order, however I think they could see this would prolonge the McEncounter.
When I asked the McManager of she thought it was FAIR, if the process was fair that it's their fault but my problem she kept repeating like a McRobot that's the process, that is the process, this is the process, I can't think for myself this is the process.... But do you personally think it's fair?
Her parting shot was "we're weighing the orders now so it shouldn't happen again."
You can McGuarantee I won't be ordering again, perhaps it was the nudge I needed to make a McLifestyle change.
These franchises don't care about their customers, they just want your money. Ray Kroc would have been so proud, the process is formally a load of...
   Read moreAssuming you mean the new McDonald's at Manton Worksop. Very nice brand new building. Only been for capacinno couple of times using loyalty cards and each time given a large, did notice how nice Staff and friendly only see them at the window, haven't been in the restaurant area I'm sure it's spotless only being couple of months old, looks like they are building affordable housing just behind McDonald's, hopefully the residents will be of a good decent breed, Manton not the area many would choose to live, otherwise can't see the restaurant being there all that long, burn a building to light a cigarette kind of area. The restaurant is at a busy junction so will get a Lot of passing trade. The other unit next to Sainsbury on the ring road is good to go too. That car park is good size as well. One pleasing thing about McDonald's is how long they open for especially drive through. Unlike KFC that is dinner until supper, their one at Markham Moore is a complete waste of space, very small unit, bad smelly dirty round the back exit and a shared carpark with a Travel Inn and Subway sarnies. Hardly surprising KFC Retford closed up shop it was even worse...
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