Service was excellent- attentive yet not overbearing.
Our waitress was front of house and created a connection, set the tone and delivered a flawless service to us from the minute we arrived. Husband commented at end of meal that he was disappointed with the truffle/parmesan triple cooked chips we ordered as a side. Agreed they weren’t the best as lacked any crisp texture. They were served with a dollop of grated unmelted Parmesan which covered the top layer of 3 chips but meant the rest had no Parmesan flavouring at all.
Nonetheless we ate them but waitress took them off the bill, unprompted, given husband’s comment.
Would not have expected this as we are them anyway and food /ambiance and service we received from our waitress was flawless. Very impressed with the menu on offer - so different from the usual local restaurants in BT4 and especially great to see brilliant service from experienced staff who understand hospitality and the importance of delivering the feel good factor for customers.
Love this restaurant.
Bravo to the chef & team in the kitchen for delivering fab food and to the front of house ladies who were bang on point with their service .
Highly...
Read moreRude Owner. The food was good, fairly expensive at £89 for two people (starter & main each, with one glass of wine, one desert). You can get similar elsewhere in a better, less cramped atmosphere. The owner/manager is simply rude. As I was eating, he walked up behind me, reached over my shoulder and removed my dessert plate without asking (I still had food in my mouth, there was food on plate). He then came straight back, placed the bill on the table and said " You can look after that" and walked away. I called him back and asked if he needed the table back (obviously his intention) "Oh well yes", you've had it from 6:30, its now 8.15. This is the second time he's done this to me, hence the 2 star rating. Having arrived on time I don't think 1h 45 is an excessive amount of time to keep a table. Owner strikes me as a greedy little man who just wants to turn tables and take your...
Read moreEste Bistro has a lovely atmosphere in the restaurant. Nice jazz music playing in the background, decor is stylish and comfortable and service is very good. The food I had was lovely, well presented and fresh produce but, for me, it had too much salt in it, this spoilt the flavour which otherwise would have been an excellent meal. Please reduce the amount of SALT used Este Bistro! The table top had a stickiness to it which also had a bit of a rank smell that was off-putting. I’m not sure if they’re being wiped with a clean cloth or it’s the varnish on the top giving off a smell but the restaurant needs to be aware of this and make changes. However, if they make these small changes it will be a top notch restaurant and I hope they do because there are so many...
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