Subway — Restaurant in Belfast

If I could score a quarter of a star I would.... I bought 2 subs and a tub of meatballs as it was quick and easy. When I arrived home and put my baby in the highchair I realised that they put the 2 subs in the bags and the drinks but not the meatballs for whatever reason. I walked back to subway, I explained that I walked the whole way home to come back as the meatballs I had purchased weren't in the bag. With his excellent customer service skills he shrugged his shoulders and replied that someone must of put them in the bin because it wasn't there. I paid for meatballs and my baby was literally sitting waiting on her food and demanded meatballs. As he went to get a new portion of meatballs he told me there wasn't enough left for a full portion. I told him to give me whatever he had and asked if he could put cheese on top like the other one I had purchased. The guy put the lid on and handed me the half portion- no cheese. I had to ask him if he put the cheese on top to which he replied no. How stupid! The service alone in this store is appalling. I think the staff from this store should without a doubt go back to training and also have some customer service training as their job is a customer facing role. I'd be really really surprised if they had any. I would not use this subway again as the staff ruined my first experience... I'd rather go to town than...

Horrible place to eat/take away food from. Not only were me and my GF left standing in the que for about half an hour while one lady tried to prepare these horrible sandwiches, but as they came out the bread was stale, hard, rotten and virtually uneatable. My footlong BMT was also not cut into two pieces, something which I’ve never received in subway before.I was sick with food poisoning and my GF also got sick the next day. We will never be back here again I would advise that you sack this woman immediately, and get...

So I went to subway today and the man rudely ignored when I said excuse me then when I was talking to friends cool beans he stared at me rolled his eyes then I ordered a cheesy garlic slice and I was giving it with no cheese I sent my friend back to to say there is no cheese and he looked at her dead in the eye and said yes there is I was appalled at him as he laughed at her when she said this it was a waste of 99p and my...