Savill Garden Kitchen — Restaurant in Borough of Runnymede

Restaurant look very nice food good but service need another training. First lady which served us really rude thinking she know better than anyone. When we asked for extra mayo for dish she said there is some on the table I'm sorry but raw eggs in mayo should not be on the table outside in that hot weather we asked for one new cold politely. She brought one worm from other table with really rude attitude when we asked her to take it cos you could see layer of maye separated from the rest she took it with her attitude so we end up with no mayo at all. We ordered the same meal my partner get it but I was waiting for my. After 10m we asked if someone can check what is going on with our order. Waitress brought lady which took out order she said we ordered just one when my partner clearly said "two fish and chips" even if she heard just one when she was taking order she should double check and she did not. When we waited for respond we find out that our cutlery were dirty with some old food stick to it. We asked for new set. After 15m when my partner food was nearly cold we get respond from waitress that my food will be ready shortly we asked for both warm at the same time to be serve. She took it but she wasn't happy we asked for manager. We were trying to explain the whole situation to the manager but the young lady did not let us by interrupting all the time which was really rude. We asked for meal to be done at the same time for both of us we also get new waitress which we were really happy with her, her name was Julia she was really helpful and polite. Manager said he is sorry about what happened and we don't have to pay. We finish our good food with amaizing Julia help and we wanted to pay for our food us we felt like was worth it but they said it's on the house.

If you would like to go there I do recommend but be careful for...

Upgraded in the last couple of years, this is very popular, and used by many young families with children of all ages. It was a hive of activity during our recent visit, and there were many older customers also supporting the unit. Plenty of seating, main and children's menus, and the staff work hard at keeping the place clean. There are outside eating facilities, but beware of scavenging jackdaws, pouncing on any leftovers, and wasps which, during our visit, caused several hardy families to seek shelter inside! At the other end of the building, passing through the shop, there is another, smaller eaterie, with comfortable chairs, serving a much smaller menu. Hot and cold drinks, and cold food, even serving more traditional 'afternoon teas', at a price. Plenty for everyone, basically, with a wide range of gardening products, clothing, cards, books and toys on sale, with recently refurbished, high quality toilets. Situated in Windsor Great Park, at the entrance to the Savill Garden, with plenty of parking available, but at a cost to non members. Worth combining a visit to the restaurant, with a walk around the...

Oh dear not sure what has happen to the service and quality of food for breakfast in this restaurant in the last month (since we last visited). 4 people with 4 drinks orders, 4 main breakfasts and 1 pastry were ordered. Tea came out with milk that taste off and had to be replaced. Asked for well done meat on all four orders, sausages were anaemic on all the orders. Requested no tomato on one order and received it. Had to ask for butter and jam for the toast and only got the butter. Had to chase the pastry as never received it, the waitress forgot! The avocado on toast was a joke - one ice cream size scoop of avocado is not sufficient on a piece of normal toast cut in half with two poached eggs. Our family of 4 will not...