So, we booked a Father’s Day meal here. After we had been before and found it fantastic! Tonight, if in Frank, was a comedy of errors. We turned up - no one to greet us. Someone who didn’t work in the restaurant had to find someone. We were then taken to our seat and the menus we were given were on scrappy pieces of a4, which had clearly been used all day. No drinks menu at all, despite asking. Then we realised the menu was very limited and asked if they served pizza as there was none on the menu. Told there were no pizzas on offer, however I explained it was a pizza restaurant. Then told we could only have pizza after half 5 (it was 5:28). Begrudgingly given a pizza menu then! The view of the area we were looking at was a bit of a mess. Barely anyone in, so no atmosphere and the staff needed training. A smile would have gone a long way as the girl who served us was making us anxious and kept wanting to take the order straight away. We decided to eat elsewhere and just had drinks. I certainly wouldn’t recommend this place and won’t be returning. Senior management need to consider their training process for service staff. I certainly don’t blame them. It...
Read moreWe visit the crossbar at least twice a week as our children train here. Some of the bar staff need some training on how to have a friendly mannerism. I found one member of staff to be rude when i ordered food. No please or thank you when i was handing money over. Food is way over priced. Each week the potion sizes seem to reduce dramatically. My daughter was asked to drink her drink (one she brought with her) outside as we hadn't purchased it...
Read moreMy boys and I went there after they played in a football tournament at the awesome Poolfoot facility. They asked to try the pizzas at Pizza Calcio. We usually go to pizza hut for their birthdays but wont go there again. They want to come here all the time now as they enjoyed the pizza so much. The customer service is excellent and great...
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