Style over substance, contrived attempts at reinventing the wheel and patronising duty manager...
This review really is intended for management to look at. I sincerely hope its looked at objectively and without pride.
The place itself is beatiful. Lovely decor, the flooring and bar are exceptional. What looks like really lovely Graham and Brown paint used on the walls or other high quality alternative. Amazing etched glass and Goose wallpaper.
I had what boils down to being a roast turkey dinner.
The dish was below average. Some elements on the plate were very poorly executed. A cranberry gel which lacked any flavour, parsnips were just over cooked mushy texture without taste. The creamed sprouts are difficult to describe, but I'll try... Claggy, bizarre and lingering coating in my mouth that took 20 seconds or so to go away. I'm not sure what it was but it was not good. I've never experienced anything like it.
Good points were the turkey itself and a very nice fondant potato. Just the one though, very disappointing. There was also some quite nice subtle spicing going on in the background that gave things a christmasy twist.
Dessert was bread and butter pudding, well it was supposed to be... Unfortunately it was swiftly sent back after one mouthful. It was not a bread and butter pudding. It was an inch and a half of bad egg custard with a piece of bread on top and a few raisins cast about it. No idea how the apricot conserve tasted as we didn't get that far, it was the right colour.
Lucky for us we had an extremely helpful duty manager explain to us that this was their take on a bread and butter pudding. I have found, on more than one occasion, that a dash of patronising sauce with my customer service makes everything much better. Like sarcasm in a google review... Touché young man
The ratios were off, the method was wrong, the taste was sweetened scrambled egg, belligerently thatched with a chewey bit of bread and the execution was off by a dyspraxia mile. It's bread soaked in custard and baked golden. How can you get that so terribly wrong? More crisp custard soaked bread surface area please. Like a bread and butter pudding.
My resounding thoughts are that this was a bad service, possibly bad prep and some bad ideas. Hopefully a one off?
Please... If you're trying to be a gastro pub and you're reinventing the wheel, allude to it on your menus.
Think about the textures and ratios of food on your plates. A creamy and claggy sprout mix needs something acidic to cut through it. More than 2 dots of a lack luster cranberry gel. More carbs. I want to be in a fondant potato coma for at least 2 hours. Incapacitated but content. In need of an immediate blood transfusion, as its now type butter positive, so I can crawl out of your place and pool onto my car seat like a half melted candle.
Don't feel obliged to explain yourself if somebody complains. It's not professional. It makes you look arrogant, aloof and unfortunately a little naive. You never know who's at your table do you? Listen, don't interrupt, make notes, take a step back to review the criticism with your team, decide if changes are needed.
Please don't cripple yourself with inch long false nails that harbor gems and make it difficult to pick a plate up too. There is a part of me that enjoys somebody achieving in the face of adversity, like Rocky Balboa. But Acrylic vs Ceramic isn't a pay-per-view worthy event. Perhaps in Liverpool, but I digress.
Finally, I implore you to take a trip to The Parkers Arms, Newton in Bowland. This is a true gastro pub. It's beyond exceptional in every way and for the quality cheap as chips.
Once again, beatiful pub, but really sad the food doesn't...
Read moreSo.. we knew the establishment when it was the sparling a very nice eatery and atmosphere. We were expecting high standards of service and food when visiting here! How disappointment we were. So upon arrival everything was good we waiting at the bar to get served and was then taken to our table. The lady asked us if we wanted any drinks instantly we told her what we wanted. Around 10 mins later another girl came and asked us if we had decided what we wanted to eat.... we still had not received our drinks by this time. Once the food arrived I had to say my starter of parfait was very tasty. The lady didnt have a starter. Down to the mains now I understand this place to be coming across as a bit of a gourmet kind of premises correct me if I'm wrong. The lady had a burger and myself the lamb - if we had gone to Nels we would have got better! Then the deserts... so we decided we would get 2 deserts and share (couples do this right?) Well I ordered a bread and butter pudding and the lady a hot chocolate fondant. They arrived in very quick time to the surprise that the breas and butter pudding was stone cold and the fondant didnt live up to its name of being HOT. we quickly got the attention of the server and told him what the situation was he assuelred me the bread and butter pudding was meant to be hot and chef would make a fresh one. While this was happening we tucked in to our chocolate fondant not bad either :) 10 mins later he returns to tell me that the desert would be another few minutes, to this I told him I no longer wanted it. He did knock it off the bill I wasnt going to pay for something I had not eaten anyway. Will I return? Not sure I will Atmosphere wasnt fantastic there was a kind of rush vibe around the place with staff. The venue make over was...
Read moreVisited for an evening meal with my Mum, after a long journey following a funeral. We were shown a table by a pleasant girl then a waiter (guy in a check shirt) came over and slammed the menu slate on the table saying, “are we awake ladies?’ Find this very inappropriate. We ordered food and had to wait approximately 40 mins for it to reach the table. I had ordered a bacon chop which was extremely cold as a result I mentioned it to waitress. Another meal was brought over 10 mins later by the guy in the check shirt, putting it down in front of me saying this is another customer’s order who had ordered luckily. The chop was a little warmer however very salty. Mum ordered fish and chips, the chips were cold therefore I had to give her some of mine from the 2nd meal. Overall our experience at The Pickled Goose wasn’t a pleasant one, not worth the amount of money it cost. We definitely, won’t be returning anytime soon. Two extremely...
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