I write this review with a very heavy heart. I have been eating in goldstar for years with no problem and i can slowly start to see a decline in the business, its customers service and quality control. I am giving this such a poor rating. After the service i received today following the discovery that my sausage was raw I called the owner! Over who tried to tell me at 28 years of age that it was fine. It was not. He was very rude and arrogant with pretty much 0 people skills. We also found an additional hair in the food and when trying to get a refund for the utterly poor quality all round we was told to f**k off amongst otherthings. Not quite what we was expecting especially after nearly spending 30quid on breakfasts. He also had the audacity to try and under pay for my refund by over charging me on my drinks! Absolutely disgusting. You would have thought that rather than arguing with the customer that they would just accept responsibility for the mistake and rectify it. The chump couldn't even apologise seeing no wrong in serving raw sausage. I will never be using the service again n there is plenty of other places in attleborough to go get a decent properly cooked breakfast. Disgusted...
Read moreOrdered via just eat for delivery at 7:15. It got to 8:15 and still hadn’t arrived. So we rang the cafe. They said sorry driver is on the way it will be there in 10 mins. We waited 20 mins and still nothing had arrived. Rang the cafe again. This time they said they didn’t receive our order as there receipt machine was broken and that they would send the driver and again would be 10 mins. Food arrived at 9pm. Although I’m not sure how they knew what our order was as the receipt machine was broken 🤦🏼♀️🤦🏼♀️ after the extremely long wait we were hungry ! And the food was Luke warm and disappointing. We won’t be...
Read moreI ordered my food at 2.00 o’clock and it turn up at 16:45 and I ask them for it ASAP and EVERY TIME I CALL THEY TELL ME IT WILL BE THERE SOON as I went to conplain About it they called my the c word and shouted down the phone to me I am so disgusted I will never be using this food place again And I will be report this company to who ever is in charge i and fed up every time I call them I get verbal abuse by the staff NEVER AGAIN and I will be make sure people know how they get treated by the staff and they told me I was gonna get my...
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