Went midweek for a birthday meal with the family very excited about the food as we had heard good things, arrived at 1815hrs on time for our booking where we were shown to our seats by the friendly staff and had drinks to our table straight away. Orders for starters and mains were put in straight away round about 1830 for the 8 of us 2 of which were children.
The starters turned up around 45 minutes later which seemed quite a while considering it was a Monday evening and the place not being rammed out and the fact we had all ordered the same (mozzarella sticks) however they we’re nice.
We then proceeded to wait for the mains which took almost an hour, the waitresses must have noticed our frustration of waiting and came to apologise for the delay of the chefs even though it wasn’t there fault they explained that there was only 2 chefs in the kitchen that particular night.
Once the mains turned up we were all starving and were looking forward to our meals however on receiving them we were disappointed. My father and I had steak cooked medium which was very dry and burnt around the edges. My mother and fiancé had a gammon and leek pie, this was served smothered in what looked and tasted to be very salty beef gravy which completely ruined the pie, the kids had an adult sized chicken burger which was extremely charred to the point it was burnt, the kids aren’t fussy eaters however most of it was left over.
The kids and my partner ordered a dessert last thing which did appear to look lovely and no complaints from anyone so that was a positive.
Once the bill came we were shocked to see it to be £260 for 6 adults and 2 children… I am no stranger to a large bill and do not mind paying it when it is worth it but I thought this was very overcharged for pub food which took forever to come and was burnt… 3 pints of beer were also ordered while we were there and everyone else orders a soft drink so I couldn’t justify the bill in the sense of loads of beer and fancy cocktails.
On the whole very disappointed after the good things we had heard don’t think we will be returning...
Read moreThe Duke of York has improved drastically in the last couple of months. Under new ownership the pub has got its customers back and the atmosphere is really good. We also tried the food yesterday and it was really nice and really tasty. I highly recommend the Beef Croquettes of the small plate menu and the Steak and Potato Pie for the main course. The only minor negative came when they decided to turn the volume of the music up a fair few notches. For the first hour or two the sound level was fine, loud enough to hear and enjoy but quiet enough to have a conversation. It got turned up to a point where we couldn’t hear anyone talking, however they did turn it back down upon request so that was really appreciated. We visit here fairly regular, even before the new ownership and will continue...
Read moreChoose the day you visit carefully...I have never been so disappointed as I was this teatime. We visited the pub on Monday teatime, excellent service, lovely food and brilliant atmosphere so much so we decided to go again at teatime today. Absolutely atrocious service, ignored by 3 bar staff when we arrived, eventually shown to a table with menu. Waited nearly 15mins, so went to the bar to order our meal, 40mins later the first 2 meals arrived and we waited another few minutes for the kids food. Had to request the side orders. The meal was greasy and very salty. Waited for plates to be cleared and to order desserts, but got fed up of being ignored, so we settled the bill and left. We won't be going back, which is such a shame but we...
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