Bradgate Arms — Restaurant in Charnwood

Christmas day dinner 2023 £59.99 should not have been anywhere near that price, service was not what we expected at all... The email below was sent and had no reply... Good Morning,

Christmas Day a party of people came for dinner at Bradgate Arms and would like to say a few things. When arrived and sat down for dinner they're were only one set of knives and forks, none for starters, no spoons for dessert we had to ask for them and then were just put left on the end of the table without being given to customers sat at the table, no serving spoons for extras that were ordered and being shared and some vegetables and stuffing were missing from plates. One starter was wrong but wasn't offered anything else, was just told nothing left as they had already been made up. The extras paid for were brought to the table way before the main meal and put on the table before starter plates and soup dishes were removed. Most of the food was nice, but service wasn't at all good, a little upsetting for Christmas day meal that was expected for the price. I know you were busy, but things I have mentioned should never...

Had a great experience 19.01.18 as new dog owners we were happy to find a dog friendly pub in winter. Rang ahead to check and a staff member was friendly and informative about areas within the pub where we could eat with a dog (obviously the main dining area does not accept dogs which is understandable) and she confirmed fresh water bowls are laid out for dogs. We had a very warm welcome on a Friday lunchtime. Locals were drinking and chatting at the bar. We had a choice of the snug or a bar area in which to eat with our greyhound. Pub was warm, comfortable, welcoming and management and staff super friendly. We had a lovely lunch and the two for one meal deal with good sized portions made it great value (check their website out). Sure enough a bowl of fresh water was close by for our dog. We were treated like any other diners regardless of having a dog with us. Very impressed with the service from the relatively new management and their staff. Found our new choice of pub for meals out now we have the pooch. Thanks to the team for a memorable lunchtime visit. Keep up the...

What a lovely Sunday out we have had. Myself and hubby took the kids out for a nice treat in the countryside and we are so glad we chose The Bradgate Arms. The welcome was wonderful, the service was excellent and the food was super delicious. We opted for a cheese burger meal, 2 x Turkey roasts and a children's chicken burger meal and all was pleasantly presented and tasted scrumptious. The environment was clean, friendly and calm and we (myself especially) loved the fact that people were bringing their dogs along too! We shall be bringing our little pooch next time!! The wheelchair access was great too for those seeing that option. The menu has a lovely selection including options for those who are needing a meal thats for someone who has/is a vegetarian/vegan/allergies/restrictions. They have a lovely play area outside and ample parking including disabled spots too. Cannot recommend highly enough. Its a little treasure of a place. Thanks Tracy for such a lovely experience and your team are a credit to you! Be back soon....