Hope & Anchor — Restaurant in Charnwood

While the food and drink prices are very reasonable, you really do get what you pay for. The food was sub-standard and the service deplorable.

The sharing platter starter came with 2 very dry chicken goujons. These were immensely different sizes with one goujon about 1/2 of the size of the other. The chicken wings were also dry and tasteless. Although, I did like the battered jalapenos but it did almost seem unnecessary to batter them.

The lasagna came with a tiny bit of garlic bread. To be fair, there was two slices of it (as advertised), however, it looked like they had just cut one slice into two. They did, however, reluctantly, replace the garlic bread with two larger slices. The burgers were also moderately burnt and quite tough.

The staff showed little bother or care for their work. The waitress serving us failed to bring extra napkins and cutlery (which she herself offered to bring) and failed to bring over a jug of water which we had requested for over 25 minutes. The bar had quite long queues yet for most of our visit just one lack-lustre employee ran the bar while others appeared to just stand around waiting to deliver the very occasional food order.

All in all, I would not advise visiting this Hungry-Horse pub. While the prices are great, the service is terrible, the staff don't care and the food is...

We had some friends visiting from France so after a really nice walk around Watermead Lakes and the River we stopped here for a drink. We couldn't find anywhere to sit as all the tables had empty glasses or dirty plates on them - never the less we went to order some drinks. The bar itself was a mess with empty glasses and spilled drinks over most of it. There was only one person serving and he was well fed up and complaining to a customer that another member of staff had called in sick so he had to come in and work. Eventually we had our turn and ordered some drinks which were given to us with zero effort. I then asked for some crisps which were plonked down in front of me in a puddle of beer. The whole thing was pathetic and embarrassing. After clearing a table of used glasses and plate outside we sat down and for the whole hour we were there we saw no effort to clear any tables or clear up the general mess. We had planned to eat at the pub ourselves but soon decided not to after looking at the overflowing bin and the cigarette ends on the floor which had clearly been there for weeks. When is somebody going to get this pub working? It was a sunny afternoon during the school holidays and the place was a shambles with no staff and those that were there were fed up. We will not...

Really pleased to see the Hope and Anchor back open, but sadly had a bad experience. Visited last Saturday in hope to have food. Was told kitchen problems, minimum of an hour wait- fair enough so went elsewhere. Did enjoy a nice pint though!

Wanted to give the place a second chance and saw the menu online, which looked great! Ordered 2 burgers today and took payment, was over charged after working the bill out. So queried it and got the money back. 5 minutes later was told no burgers, so re ordered different meals. There was a price difference in the new meals, which again I had to ask for the money back! Food took a while to come, people ordering after us had their food before us! Food arrived and wasn’t as described on the menu, with missing onion rings and pineapple with the gammon. No one came over to ask if our food was ok. If you don’t have these things in stock, fair enough but tell your customers first! Had to wait a while for sauce too which were given in rationed pots. Went to use the toilets, no soap provided. The tables were really sticky and dirty too. It’s a real shame but I think that people need to be aware of what to expect when dining here! I want the place to do well and this is not a hate post, but things need improving if you want...