I'll preface this review by saying I eat at a lot of steak restaurants and can cook steak to order myself. (In my household our order is blue, rare, medium rare and jerky!)
The menu for this chain is great. I thoroughly enjoy the wedge/sauce/chips combination with the steaks. The steaks themselves are generally very high quality. I particularly like that the lobster tails are very reasonably priced and very delicious. The macaroni cheese is also a delicious side dish.
Only criticism is that chain-wide (we've also tried Enderby) the chefs tend to undercook the steaks by a little bit. It could be the difference in resting time, or time on the heat, but its consistant across the whole table and chain. Rare comes borderline blue, well done is still quite pink etc. Better under than over as they can always cook it more but if you're squeamish err on the side of more done. I'll be ordering medium rare rather than rare on future visits.
Our waitress on our last visit seemed a little bit flustered and made some minor blips on our drinks orders (a missing drink and they came after starters had already arrived), but everything was solved very quickly and we still tipped generously.
We ended on cocktails and mini puddings which were very pretty. See pic. We were too hungry before this to take pictures!
If you have the choice to attend this outlet or Enderby, I'd go here. Generally a calmer atmosphere. The kitchen, which we could see from our table, seemed calm and in control and steaks were cooked closer to where I'd expect. (Enderby serve everything mooing!)
Overall, a really excellent menu structure which gives them the edge in some ways for me. Just order your steaks a smidge more done than you would normally for the...
Read moreMy wife and I visited Miller and Carter Rothley on 20.11.24 Well where do I start We were told no draught beer after asking for drinks OK so we decided to have two teas but when R??? she came to the table with two pots of tea my wife said where are the tea pot lids "sorry we have been busy and they are all in the wash machine " I then said have you tea spoons "sorry no" So i said do we stir it with a fork she said "we have plenty of forks" which made the people on the other table start to laugh. My wife said the tea is not very hot due to no lids so decided to have a coffee and when she came over with a nice tall glass of coffee said "I have found a spoon for you " and put one tea spoon on the table We just looked at each other then the people on the other table said as they were leaving make sure you check your bill because we had items on there which we did not have So having waited a good 15 minutes i asked R??? to come and take our order My wife asked for the steak with blue cheese and port sauce Yes you guessed it "sorry we don't have any of that sauce left" We said to her well I am sorry but we are leaving she then made a skip walking off saying good I will put my pad back Having got to the car my wife said I am going back to get her name My wife came back to the car fuming and said she was talking to other customers about us complaining about not having tea pot lids My wife told her it was not just the lids it was the lack of basic essentials and also her customer service Having emailed them recieved a generic email back saying she was new Customer training comes to mind Please avoid with no draught beer usually means not...
Read moreThe moment you step into Miller & Carter, you're greeted by a sophisticated yet comfortable atmosphere. The decor is a blend of modern elegance and classic steakhouse charm, with plush leather seating, dark wood accents, and ambient lighting that creates a warm and inviting environment. It's the perfect setting for a romantic dinner, a family celebration, or a special night out with friends.
The service was nothing short of exceptional. Our server, Santino (Little Italy) was not only knowledgeable about the menu but also incredibly attentive and personable. He guided us through the extensive steak selection and offered insightful recommendations, ensuring that our dining experience was tailored to our preferences. The staff’s professionalism and genuine hospitality set the tone for a memorable evening.
The star of the show is undoubtedly the steak, and it did not disappoint. For the main event, I opted for the sirloin, cooked to a flawless medium-well. The steak was tender, juicy, and bursting with rich, beefy flavor. The accompanying onion loaf was a delightful surprise, crispy and flavorful, adding a perfect textural contrast to the meal. The sides were just as impressive, with the creamy cheesy mash, buttered mini mushrooms and indulgent mac and cheese standing out. Each bite was a testament to the culinary expertise and attention to detail that Miller & Carter is known for. As I rounded off my meal with a tea, Santino came out with a surprise birthday treat and started to sing happy birthday. Slowly the whole restaurant erupted in celebration. A surprise providing a sweet ending to a superb dining...
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