Coffee and cake at the close — Restaurant in Chelmsford

First visit to this café for us, but the experience fell well short of what I'd hoped for as a birthday treat. The place wasn't crowded - there were just four occupied tables when we arrived - but service was substandard: staff committed the cardinal error of first taking the order from customers who arrived after us, and ignoring us until I called her across. Later, I requested a sachet of sweetener for my coffee, only to be told they'd run out, but a helpful fellow-customer pointed out some sachets on another table. Lastly, my wife had ordered poached eggs with smoked salmon and avocado: the salmon failed to appear on the plate but was there on the bill. I fear this interesting venture won't survive without radical and rapid...

Just been for brunch and feel very disappointed with what we were served. A panini for £9.50 with one slice of ham in it is disgusting. All food is incredibly over priced for what it is. We had poached eggs which were completely solid and when we told the staff that we were very disappointed with the food she said “oh” and walked away, it’s one thing to serve terrible food but to not even acknowledge some construction criticism is another thing. That is why I have come to write a review on here. We used to absolutely loved coffee on the close but it’s completely gone down here and we will not be returning. We waited 40 mins for a panini and avocado on toast when the whole...

We used to love coffee at the close. When it changed hands (owners) My experience with the food was terrible. Rather than leave a bad review I messaged them on fb to give them honest constructive feedback about the food and they never replied... Today we went in just for a takeaway coffee which I must say is still really nice, staff were friendly but it's was completely empty at 10.20am on a Saturday morning.... we used to have to queue outside for a table at that time. So sad to see such a lovely place...