Bure Farm — Restaurant in Cherwell District

Absolutely shocking service by Management that was serving our table- or that they said they are managers as it’s hard to believe they are as the customer service was shocking with rolling eyes and a sassy attitude threatening us to be kicked out with pointing fingers at my members if the family because they were busy and understaffed- this was the worst experience I had ever by unprofessional staff, unqualified to do their job assistant manager that is unable to work under pressure and taking it out on their guests- appalling service that ruined my mothers in law birthday dinner and overall atmosphere to ever return to the Bure Farm in Bicester. Assistant manager complaining about her own staff to us while we were waiting to pay 20min with her not actually acknowledging us there only to badmouth her staff that what it seemed like a 16year old boy that didn’t know what alcoholic drink it was to serve to someone’s table- that should not be allowed. I did not appreciate the servant (that later on disguised herself as the Manager- absolute lie for sure) raising her voice to me and creating a scene by the bar when I only wanted to give my food back as it was not what I ordered as she refused to take it. There is so much more to this story so I request customer service representative or a regional manager to reach out to me to acknowledge this disguisting behaviour

The management need a reality check as the service they provide repels guests that are willing to pay a ridiculous prices as a £20 per plate! Yet no service was provided to expect guest to pay such prices- its appalling to say the least

CONTACT back requested, I will not stop on this review, I will manage to get to the top if I must and I will make this an example to the staff that this behaviour is not acceptable and they need to take a basic course of hospitality training as they shown none of this at our visit. Body language was offensive and unacceptable I will not stand for any of this. You are losing guests because of those two individuals- save...

Amazing 3-Course Lunch with Family 🫂🌞

We had an absolutely amazing experience at Bure Farm Bicester yesterday for a 3-course lunch with my family. From the moment we arrived, we were greeted with warm hospitality and a 🆒 atmosphere that made us feel right at home & at ease 😊🏠

Starters: The meal began with a delicious selection of starters. My calamari was beautifully presented and full of flavor, and my partners halloumi fries were a perfect blend of crispness and taste. 🍤🥗 Each bite was a delightful surprise!

Main Course: For the main course, we were blown away by the quality and presentation. The seabass which was cooked to perfection, and a rich sauce that complemented it perfectly. My partners burger 🍔 was equally impressive, with vibrant flavours and a generous portion. Everyone at the table was delighted! 😋

Desserts: The meal concluded with a fantastic dessert selection. The salted caramel ice cream was heavenly, with just the right amount of sweetness, while the ice cream 🍦 trio was a delicious and satisfying end to our meal too 🍰🍨 The desserts were as beautiful as they were delicious!

The service throughout the meal was impeccable. The staff were attentive, friendly, and knowledgeable, making sure that every aspect of our dining experience was perfect 👌 🌟🍽️

Overall, it was a wonderful experience that we’ll cherish. The food was outstanding, the ambiance was lovely, and it was a perfect way to spend quality time with family.

We can’t wait to return and try more of the delicious dishes on the menu! ❤️👨‍👩‍👧‍👦

Thank you, Bure Farm Bicester for a memorable dining experience.

Highly...

Had to wait at the door for a member of staff to attend the booking in desk. Shown to our table, that had a mish mash of different seats, given our menus and asked if we would like to order drinks. A short while later a waitress asked if we were ready to order to which I replied yes and one other of our part of five asked what the soup of the day was. The waitress said she didn’t know but could find out. On her return she told us the soup was tomato then proceeded to take our orders. I asked for soup, fish bites meal to which she said unfortunately the breaded chicken and fish were not available do to having no bread crumbs or batter???. We all revised our choices with four having soup. When the soup arrived the bowls were very hot but the soup was tepid slightly spoiling the experience. After a lengthy wait our table was cleared an we waited our main course which we all enjoyed. Then another lengthy wait for our sweet course which was enjoyable despite the chocolate melt being overheated so the melting centre did no longer melt. All in all the experience was was spoilt by having too few staff for the number of bookings over the lunch time period as in the main the food was of a good standard despite the full menu it being available. Will I be booking again? I don’t think so as two visits in a month have thrown up the...