New owner - If we had the option to put 0 stars we would.
As regulars, we would visit often, as a family, a couple and a group, we loved visiting for the all the right reasons, the friendly service, the lovely food and the fact that our dog was treated as if he was at home whenever we dined here.
The new owner... Rude, obnoxious and I’m guessing she probably doesn’t have a dog.
After managing to pull herself away from a table she had stood at for around 15 minutes which was quite clearly her friends, she approached us, we had been in the pub around 30 minutes already at this point, as she walked over without a smile on her face she bluntly said ‘can you put the dog on the floor.’ To which we was shocked at and replied ‘oh sorry he has always sat with us here, we will put our coat down for him to sit on’ to which she then replied ‘I don’t care put the dog on the floor customers have to sit on those chairs’ and walked off...
Firstly, manners cost absolutely nothing. If she had have maybe used a please or approached us with a little more etiquette we would have been understanding and just put him on the floor. Secondly, to then reply with ‘I don’t care’ is despicable.
Anyway, long story short the new rude owner ruined the whole of the main course, and as a result I didn’t even eat half of the meal and we will not be returning here again. As we was paying the bill we complained to the lovely waitress behind the bar who had worked here with the previous owners about the woman’s rude manners, all whilst the new owner was back stood at her ‘friends’ table.
So... Dog friendly? Yes if your dog will sit on the floor and be quiet, Unfortunately our dog has never been like this, we always had our small well behaved family dog with us which is why we enjoyed eating here, he would always sit with us on the chair quietly and we would order him sausages, the staff would treat him as if he was their own which is why we visited...
Read moreWe booked a table for 7 of us at 3pm on Friday, as it was a friends birthday and another friend had come up from wales to visit. We got to the pub and the table wasn't ready for us, we had to move our own table to accommodate all 7 of us.
The pub also has a certain stale musky smell about it with a mixture of stale ale mixed in, the place needs a serious clean. If the pub area is like that, I'd dread to see the kitchen.
I had a pint of Neckoil, which I absolutely love but I took my first mouthful and it just tasted dirty and flat, it was absolutely awful. I had a pint of Madre as a swap and that was ok but still didnt taste right, then I noticed things floating around in the bottom of the pint that looked a bit like limescale. I then decided to swap to bottles and told my friends as they arrived to just stick to bottles of beer.
After my friends arrived, what I assume was the landlord of the pub came over and said we have to place a food order as soon as possible (note that this was at 3.20pm and we were literally the only table in the pub) my friend from wales hadn't even sat down at this point! He then said he'd give us 5 minutes to choose food. Gee, thanks!
We decided to book there as we liked the look of the food posted on Facebook, but the decor of the pub just does not match the menu at all. The food came and it was "ok", but it didn't look like the pictures they put on Facebook. I couldn't tell the quality of the food as everything was lathered in sauce, so that's all we could taste.
The only positive was the barmaid who was very pleasant and smiley, when I took my drinks back she didn't hesitate to apologise and offer me a different drink.
Definitely will not be returning here, what a shame as it used to be such a nice pub a...
Read moreThis place has gone seriously down hill- we came to get some small plates between us and after being told there wasn’t much in from what we ordered, the food that we were given was awful. Poorly made, overcooked yet still somehow luke warm? Cheaper than Wetherspoons quality for over the price. The hummus was like cat food in both taste and texture, the nacho sauce like porridge. We were advised on a 25 minute wait which quickly became a 45 minute wait although nobody had mentioned. The drinks were from a 2L plastic bottle which again, we weren’t told about but were still about to be charged full post-mix price. Then to add to the cherry on top, the man in the kitchen came out in dirty joggers, a hoodie and a cut on his eye that hadn’t been covered. Not exactly cleanliness to show the customers. We tried some of each dish and were left underwhelmed, still hungry and slightly nauseous whilst only the cost of drinks was removed from the bill! The young girl on the floor never came over to ask how it was, I’m assuming because she knew we wouldn’t have a good word to say. Thankfully, the girl behind the bar was lovely about the situation so she deserves to be paid more as it seems she’s keeping the only somewhat form of atmosphere single-handedly. Cannot say we’ll be back again, a shame for a pub that used to...
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