Waterside Kitchen & Bar — Restaurant in Cotswold District

Disappointing and Disheartening Experience, please read the other reviews before dining here.

My friends and I were excited to visit this restaurant during our trip to the Cotswolds, but unfortunately, our experience was far from welcoming. We arrived on Thursday, 29th January, around 6 PM, only to be greeted quite unpleasantly by a waiter who immediately told us the restaurant was fully booked despite there being only two people in the restaurant. What made the situation worse was his dismissive tone—he offered no alternative dates or suggestions, just a blunt refusal.

Something felt off, and as we left, we couldn’t help but notice the uneasy reactions of his coworkers, which made us question whether we were being told the truth. To test our suspicions, we had a friend call the restaurant shortly after, asking for a table for the same number of people in our party (7) that evening. Shockingly, they were told there was availability and were offered a 7:45 PM reservation without hesitation. We couldn’t help but feel as though we had been discriminated against.

This left us feeling deeply disheartened and quite sad, as it seemed we had been treated very unfairly. We had been very excited to try the food here, but instead, we left with a sour taste in our mouths.

Thankfully, the rest of our trip was filled with warm and welcoming experiences elsewhere, which only highlighted how out of place this treatment felt.

I truly hope this was an isolated incident, but based on our experience and many other reviews, I can see it certainly was not. I would strongly recommend reading through their reviews before visiting. I wouldn’t wish the experience we endured on anyone. Hospitality and service should be at the heart of any dining establishment, and sadly, there...

Visiting from London for a long weekend and from a first look the menu it looked great! We called for a takeaway, and was rudely told no without any reason - why offer a takeaway service, and not be able to accommodate one at 6:30pm on a Saturday evening?! So we decided to visit the restaurant to try our luck again! They begrudgingly told us we would have to wait for 1 hour for our food to be cooked. Arrived home and 4 dishes from our order were completely missing, the portion sizes weren't fit for a small child let alone four hungry adults! The takeaway bill came to a severe £148.00 which is an absolute ridiculous sum for the food received! We then returned back explaining the balls up, no compensation was provided and they were reluctant to cook us any further food!! The food was bland tasteless for instance one tiny fillet of chicken for the katsu at £12.00 the duck may aswell have just been crackling hardly no duck meat at £14.00 each plus they forgot to include the pancakes?! Don’t bother ordering the noodles as they are basically a small teaspoon size serving, all dishes were not even half filled. The tempura prawns were smothered in so much mayo, they were described as crispy, more like a soggy mess. All in all a waste of money and time. Absolutely avoid this place until they sort their service and chefs out! Will Not...

We were welcomed by the warm embrace of a slightly bemused and aggressivly friendly manager. Her demener instantly won us over and we knew we were entering a sacred church of food. Our bold reception could only part prepare us for the grandeurs of the resturant.

We were seated in the centre of the decking, surrounded by gleeful couples, buisnessmen, old colleagues, housemates, friends, family; all dined collectively with a gentle unspoken equality drifting between. On cue, a waitresse arrived, adopting much of her managers energy but serving a more ernest approach. The menu washed over us like the rhythm of the nearby lake; gently we were presented with a plethora of dishes painted on the table like an ancient muriel: gyozas, onion barjhis, tenderstem vegetables in teriyaki sauce, sushi and samosas. Every dish offered a new insight into the delicacies of indo-japanese cuisine.

The onion bahjis, a comprempaty take on an Indian classic, stung the taste buds as if it alerting me that it had consumed something special; it was an awakening of my senses only comparable to snapping out of a decade long coma.

As I left, I turned my head to enjoy one last look and thought if Martin Luther King had the privilege of dining at the Waterside Resuturant and Bar, he wouldnt have needed to...