The Boat Inn — Restaurant in Coventry

My friend and I went for lunch today, service started really friendly we ordered tuna jacket potato & chilli con carne, the meals came my tuna jacket was okay but the chilli tasted like a tin of tomatoes with a couple - and I mean a couple of bits of meat and maybe 4 kidney beans, no spice or chilli taste at all honestly the worst chilli ever! When the server came to clear the table she asked how our meals were and we told her the chilli was not good, she asked if we wanted anything and my friend said a glass of wine. When paying the bill I questioned it as it seemed a lot, she apologised and said it was someone else's and she would redo it, I asked if the second glass of wine was on there as it still seemed high, it was, I said we were offered something as the chilli was so bad, she took it off the bill. When leaving I felt like we were accosted by the server and were told she did not offer anything free - my friend asked oh what did you mean when you said you would sort it? she replied she'd told the chef but as most of the chilli had been consumed he wouldn't do anything (half had actually been consumed) she proceeded to say they were going to be a glass of wine down now and I said you should have taken the price of the chilli off the bill as it was awful, she did say there was no need for me to be rude, but to tell the truth at this point I couldn't believe how they had handled the situation and being confronted on the way out I was out of patience, I said not only had they lost the price of the wine but 2 customers who will never come back and tell our friends of this experience, the server said she would get someone as I had the impression she wanted the £3.45 back, we walked out and...

My wife and me have lived in Walsgrave for over 6 years and driven past this pub many times but finally actually called in yesterday afternoon and wished we'd done this years ago. As it was a Tuesday afternoon in February it was fairly quiet but still a good smattering of locals and very friendly staff. It's a wonderful old pub that stands where the original Oxford Canal would have passed by so has the feel of a country pub. It has 2 small bars but also has good size dining areas. We didn't eat this time but will have lunch there soon as the menu has a good assortment of popular pub meals. There were 3 different real ales on hand pull which is good for a small pub. It promotes itself as dog friendly and 'boot' friendly so should be popular with walkers. For the warmer months there are beer gardens at the front, back & side and there is a good size car park out the back as well. This is a really wonderful, friendly pub that we'll certainly be calling back into on a regular basis...just wish we'd...

Our experience at The Boat Inn was thoroughly disappointing. Despite the lovely bar staff directing us to the restaurant area, after much discussion, which was empty, due to the extremely cold weather and our young child and dog, halfway through our drinks. The landlady abruptly told us our dog wasn't allowed there, despite prior approval from the bar staff which I explained to her. Her response? "I don't care." Terrible service and communication, making for an overall unpleasant visit. We had to stand in the snow whilst my partner finished his pint. The heating area does not work. The pub advertises itself as dog friendly however dogs are only allowed in the back bar area where children cannot go. During the cold weather, this makes it extremely hard for families with dogs to have a drink at the local pub. The staff are lovely, as are the customers, but the landlady was extremely rude. Had she asked us nicely to move, this reveiw wouldn't be as bad. We are new to the area and will not be...