Lovely staff but didn't seem to know what they were doing. We ordered two drinks, firstly I asked for an Aspal cyder but very quickly changed my mind to an Inches as I prefer that and also ordered a double slo gin and lemonade ..I paid the guy who served us who came across as very nice but either new as a barman or just not too sure what he was doing,. I said we had booked a table and we sat down with a menu .we both had Sunday roast beef. Also ordered a 1 side of cauliflower cheese and then 1 dessert of ice cream .the staff were lovely and the food came out ..the beef and side veg was nice but the potatoes were not very good at all..I think as we had got there late on in the times food is served the potatoes had been sat under a heat lamp possibly for quite a while and we're very tough and not a pleasant taste..during the meal we were asked twice if everything was ok and we politely said yes as we understand that there's not a lot of point moaning about the potatoes as there wouldn't be anything they could of done . Another lady came out and asked if I would like more potatoes as it was the end of the cooking time and they would just be thrown away but I said no thanks..shame as I would of said yes if they were any good.We finished the meal and had dessert which was lovely..on the way out we went to the bar to pay the bill and the lady said it was over £50! I questioned the cost and she said I'll run through the bill ..quickly it was apparent the bill had our drinks on it that we had already paid for..we told her we had already paid for the drinks and she said that she had asked the guy about our drinks and he said that they were to be added to the food bill..she was really nice about it and said she would remove them..we then paid over £40 I can't remember exactly how much over it was and left ..after a while when I got home I realised she had said about the Aspal cyder on the bill so that meant they had also tried to charge for a drink that we hadn't had .and after checking the price on the menu online she still had overcharged me, after taking off the drinks even with the discretionary service charge added..I think it was about four or five pounds odd over..the bill should have been £37.73 that's including the 10% discretionary service charge added and it was over forty pounds. Of course there's nothing I can do about it now as we had left and didn't take a copy of the receipt..It's a shame as I said very nice people but the food and the confusion let the whole...
Read moreStrange experience.
Advertises as a cafe but has none of the advantages of a cafe.
I came in about 1430, and they simply refused to do food for me. I explained I didn't want a roast and just a sandwich or panini, but nope they wouldn't do anything, even though people all around were being served food.
This was odd, but what sometimes happens in a busy pub(not a cafe) and so I decided I'd make do with a cake, which they had displayed all along the counter like they do in a cafe.
To my horror, when I asked the fella behind the bar (whom was far more pleasant than the woman who had refused me food) he told me I wasn't even allowed a scone....bizarre! In my opinion if you have cakes on the counter ready to be bought and advertise as a cafe...then you shouldn't be denying a hungry customer food.
Admittedly they were busy and looked like they'd just been descended on by a horde of teenagers, but in honesty, they just really didn't want my custom and weren't afraid to bat me away. I had an overpriced Guinness (because I was so hungry hah) and waited it out with my friend. Had to drive to the Budgens ten mins away, a real shame. Id be hesitant to go back and definitely wouldn't turn up without booking.
As I'm not a complete meany, I've given 3 star as it looked like it had potential and the beer garden at the back was nice. It was also in a...
Read moreThe strangest experience ever encountered by the oddest couple, presumably the owners, known to man. Popped in to check if they were serving food still, sadly not as it transpired according to the young lady serving at the bar. On my way out of the car park, (slowly as i was navigating through a small car park in a campervan) I was flagged down by a lady who at first came over to us asking if we needed any help. In the space of five minutes whilst I was waiting for the mobile data to kick in to get directions to the next place I was told by the first lady again, who seemed somewhat inebriated, no food was being served but we could have bar snacks and samosas, asked if we were planning on staying the night there by a man presumably the male owner, asked if I could switch off the engine (female owner) and told we were 'parked in the f*g way' (male owner) and we had to leave (male owner again) All of this making my dog bark and amusingly actually stopping me getting on my way. Luckily the trip to the twilight zone was short lived and we were off again I'd guess you'd get a warmer...
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