Blue Water Indian Restaurant — Restaurant in England

Really disappointed with the quality of food here when we came here ad a family. Its the second time we have had bland food from here and the first time I've said something. It is unacceptable, especially when I made a complaint about my order being tastleess, only to be told I was wrong. Such poor customer service!

The staff/Owner was very defensive and arrogant, and accused me of lying. I haven't eaten my food because it was so poor and bland.

A freshener in how to book AUTHENTIC Indian food is sorely needed here. Would be better than bought in tubs of bland sauce.

And before the owner leaves another defensive,snotty reply, as I've read on other plenty of reviews about Bluewater Indian, we lived in India for over 10 years, eating ,cooking and enjoying the food, so I'd say we have a sound knowledge of what good should taste like. Whatever Bluewater serve is poor quality and not indian.

In response to the reply, we are not chefs. We are paying customers, who unfortunately have had poor, tastless food when dining inside your restaurant. If you are offended that people complain about your poor food, then it shows a lack of care for your customers.

I also feel you have mixed us up with another review that is complaining about your service and poor quality food.

Are we all wrong that the food...

We visited the local area. Decided to have a take away from Bluewater after reading the excellent reviews. It arrived cold, the sauce was very watery and tastless, the lamb was so bad my wife refused to eat it. Garlic nans hadnt seen any garlic. The chicken tikka is the mass produced wholesale cheap meat many curry houses buy these days ( very dry, tastless, lumps, highly processed) I did eat some of the lamb and have since been in bed with gastroenteritis for 3 days.(but this could also have been the cold chicken, or soup like cold sauce) Hopefully this was a one off for them. But all the same very poor quality, cold, and definitely stay away from the tuff looking lamb substitute. Definitely the worst curry I have ever had. Made me very ill. Good news is I've lost 8 kilos in weight whilst dying in...

First time trying this place on Sunday with my partner. If I'm being totally honest in the day while wondering around, looking at the outside we were a little put off. But we kept our booking and boy am I so glad we did. Outstanding service, everyone we had an interaction with was so friendly and made us feel so comfortable. As for the food, the BEST Indian we have had in a very long time if not ever. Highly recommend the Rezalla for anyone who doesn't know what they want. Excellent prices and value for money as well with the sunday-thursday 5 item menu offer. We only wish we were more local to visit more often. That being said we will definitely return. Wish I could give more than 5 stars. Thank you to all the lovely staff and chef for a wonderful date night with my...