Burger King — Restaurant in England

When we entered, it was more crowded than the cowshed the night Jesus was born. The wife and small child joined the queue for the toilets, which was so long I wondered if it was a sign up day for an NHS dental practice. The teenager and I went to BK to order the food. The number of people waiting would leave you wondering if Justin Bieber was signing t-shirts at the kiosk. Much to the teenagers dismay, he was not and everyone was only there for that flame grilled goodness. We stood behind and elderly gentleman as he stood in front of the ordering screen, gently perusing the menu, navigating in and out of the same things as though he were the only person there. As we stood waiting for him, my belly was rumbling in anticipation of the burger and chips we were soon to consume. Eventually, the man selected his meal at a princely cost of £8.49 and left. Our turn! We ordered up, got our number and stood amongst the aimless, phone scrolling masses who were also waiting for their lunch. After some time, the number of people decreased and our number appeared on the ‘Collect’ side of the screen! However to our dismay, every other number either side got called first, which caused a couple of false starts on my part, as I put one foot forward each time the young lady with the tiny voice called out the next number. Finally we got our turn and as I complimented the young lady for keeping a smile on her face, a rather loud and brash colleague of hers completely hijacked the conversation, shouting her bit about how the day was going into my face. If I had long hair, it would be like I was in some shampoo advert, with the wind blowing my gorgeous long locks. Eventually she stopped assaulting me with her non-threatening but forcefully spoken words. I took my food and sat at the table my wife had found in the 20 minutes we had to mill about waiting for food. The food was fine. As expected. Fresh and hot. The only real issue was my 4 year old daughter complained that the cheeseburger she wanted actually had cheese in it. Apparently she wants a cheeseburger without cheese. Trying to explain that is just a burger seems somewhat lost on her. Once eaten, the dizziness and tingling in my legs went away from waiting so long and we continued on...

It is rare that I, Manon Johnes, feel compelled to write such a review, but our recent visit demands honest reflection

Service: A Masterclass in Inertia

The service was astonishingly, almost impressively, slow. At times, we wondered whether the kitchen was operating on a different time zone — or perhaps powered by the gentle shuffle of a tortoise in a trench coat. What should have been a simple dining experience became a test of patience so prolonged it verged on performance art.

Cuisine: A Culinary Tragedy

As for the food, “disappointment” would be too generous. What arrived at our table bore all the hallmarks of a dish abandoned by both flavour and temperature. Each bite was a grim exercise in chewing through something that seemed to resent being cooked at all. Words that come to mind include arid, insipid, and insulting. If there was seasoning, it had clearly lost the will to season.

Aftermath: Regret in Every Sense

We left over an hour later despondant, depressed, and vaguely unwell. We have had to abandon our holiday plans this weekend in favour if finding the nearest therapist. I imagine that we will not be the first to make the trip directly from Burger King, Telford to MindMatters, Telford

Having said this, the chilli cheese...

Been in there 5 times now. Wanted to give them the benefit of the doubt. The quickest I have got my food so far is 35 mins. Each time has been in the week on lunch time. Longest 1hour 15 mins. With being a manager in retail. It is clear that there is no leadership at all at work. The food is made very quick as anybody can see on the side counter. But there seems to be an issue giving customers there food. Today's experience was by far the worst service I have ever seen. Today I just wanted to see how long it would take for my food to be shouted out. It never got shouted out. It got to the point that staff didn't know who to give food to. So they asked for everybody's invoices. It never had more customers then KFC next door. They looked more busy in the time of me being inside. But people were in and out and the queue was flowing nicely. This is by far the worst fast food place in the entire country. Oh and also the food is awful. Cold and dry....