Cherry Trees Coffee House — Restaurant in England

We have been visiting Cornwall for over 30 years, and have visited Padstow and Cherry Trees for quite a few years and have had many delicious meals inside the coffee shop.

On this particular occasion we bought cake to take away, the young girl at the outside counter was so rude when I asked her if we could have a fresh slice of fruit pavlova & not the slice that was placed on a plate in the counter, she proceeded to tell me not just once but 5 TIMES that it was the same pavlova.I pointed out to her on each occasion very politely that we would like a fresh piece as the other one didn’t look as fresh.

When she eventually gave me a fresher slice along with a second cake we ordered, she passed these abruptly to me, & without napkins or forks & or in a take away bag, I asked her if we could have them packed with forks & napkins as is usually the case when we buy takeaway items, and she proceeded to behave like a very stroppy teenager stuffing forks & napkins in the bag, like a child throwing her toys out of the pram, & who couldn’t get her own way.

I asked her for her first name & she completely refused, I explained to her that she should be ashamed of herself for behaving like that, & I would be speaking to her manager, as she was very unprofessional & rude.

It is such a shame that this person was so rude & did not represent Cherry’s as it deserves to be. Our experience of other staff at Cherry’s over many years of visiting has been a really positive one, & our 1 star is a complete reflection of this persons rude attitude &...

While wandering around Padstow we came across the lovely looking shop and the sweet treats in the display caught our eye. They looked delicious and we decided to get a selection. The lady who served us was friendly but did pull a slight face when I said I would like a bag after she offered, like it was an inconvenience that I said yes. Think this was because she was holding all four items in one hand and getting the bag was a bit tricky but did think it unnecessary as she could have put them down. She had also dropped one of our items and was holding the bag by the edge so it looked like the item was about to fall out onto the floor. Nothing major but just added to our experience. We were excited to try everything when we got home but were very disappointed to find that everything we got was incredibly dry. Very little flavour except for the chocolate on top. We ordered a Nutella and bounty cookie which looked lovely and chunky, like they should be soft and chewy but unfortunately they were dry and bland throughout. We also ordered a rocky road which was like a gingerbread block but the cherry and marshmallows were lovely in this. We lastly ordered a walnut slice which was the only thing that had some moisture in and a better taste but still was not worth what of all of this cost us. Very disappointed in everything we got and would not go back again.

Items also did not list any allergens or say if anything was vegetarian/vegan/gluten free and there were not many vegetarian...

Well, what a brilliant harbourside cafe. Myself and my children were welcomed and we were lucky to be seated straight away. The kids were given chalkboards & chalk to play with. Child portions of the breakfast pancakes are available and our changes such as 'no yoghurt' and 'only syrup' weren't a problem at all. The strawberry option came loaded with strawberries and my boys loved them. My youngest even got small plastic cutlery provided and they all had apple juice boxes. I had a cooked breakfast with gluten-free toast and my pot of tea served me 3 cups worth. Whilst there I saw they made their own gluten-free scones so I very happily ordered a cornish gf cream tea to go and I can now confirm it was delicious...light fluffy scones that didn't disappoint. The cafe has toilets also. My only constructive feedback would be that the breakfast could be better, my bacon and egg were overcooked and I did not like the potato at all (very oniony). All in all this is a Padstow Harbour gem with lovely staff and good value food and I'm glad I found it online and...