We had a booking of 9 for the Sunday roast on the 24th March and WOW the food service was Horrific! If I could give less stars I would. Everything was definitely from frozen. Which is fine if cooked to a level of standards. I ordered the lamb roast - meat was chewy and full of fat - inedible! potatoes were stuck in your throat kind of cold and definitely frozen as for the peas and carrots- again frozen and under cooked. Plus when ordering the ultimate sunday roast which states you get more selection of meat ended up just being more frozen potatoes and undercooked veg. The chicken that was served I wouldn’t have given that to my dog!

One of the children ordered pancakes and bananas for dessert that came as less than half a cut up pancake and an under ripped banana assuming that the adults would not notice. Very cheeky and disrespectful to think they could serve such poor food to children and it go unnoticed.

Whats even more shocking is Once we made the manager aware of the quality of food he was quiet passive aggressive. He was unprofessional and embarrassing to even communicate with. We agreed to pay half the bill and that was us being polite as it was a lot of food the kitchen had cooked poorly that led to alot of waste!

Days later after dealing with this issue on site my family have received an embarrassing again passive aggressive email from management expressing that “our family are no longer welcome” with no name as to who had sent the email. We called the restaurant as we are offended and shocked as to how we have been blamed for the quality of food and service we received - he stated he was the restaurant manager but would not say his name and was being rude as so why we were calling. No people skills what so ever Considering the job role! We still have no answer as to who sent the email? Very concerning for the business owner if this is the type of staff you would like as the face of your restaurant.

We will not be returning again as not only was the food shockingly poor but the manager here is clearly unable to comprehend customers feedback and any criticism or even manage to handle any problems that arise.