Diamond — Restaurant in England

Well it's certainly gone down hill! On arrival we were told that it was cash only, they had telephone numbers so could have phoned prior to arriving, so husband had to treck up Dalton Rd in the rain to a working ATM. We were seated in far corner facing the wall, which when asked if we could move to another table, were refused. The starters arrived, which were nice apart from the chicken & mushroom soup, which was very salty and which to my husband's despair made him very ill and had to remove himself from the table to be violently sick! It very much spoilt our evening and appetite was gone. The mains arrived and husband's was wrong order! The prawns that I've had on previous occasions there were not as expected either, tasted bitter. A thoroughly miserable time was had there at a shocking price of nearly £100! Will definitely not be visiting this establishment again. It's a shame as it is usually our place to go for family celebrations and usually recommend this restaurant to people wanting quality, value and a good atmosphere, but on this occasion that was sadly missing. A very disappointing experience, will not be going again and will definitely not be...

I have been a customer of the Diamond for years with no issues. However this evening i am truly disappointed at the appalling customer service received. I rang and ordered 3 meals which when i got them home they were wrong the lady had taken the order incorrectly. I was asked to return the meals which i questioned as we are in a pandemic so shouldn't really be passing meals around. However to get the meal i ordered they insisted this was the exchange policy. I returned the meals and was then asked to pay more money which i paid but considering the inconvenience of me having to drive back this could have been wavered. When i was given my new meal it was handed over very abruptly and i was thrown a very disgusting look with no words exchanged and the lady stormed off. I am unsure why i was treated this way considering the mistake wasn't mine. Unfortunately i won't be using the Diamond again as this service was unacceptable to be made to feel like a criminal over a simple mistake which was no...

First time visiting this restaurant after being recommended it. We all went for a family outing and we weren't disappointed. Friendly service from the waiter and waitress who attended our table. Food was quick to arrive and there was plenty of it. I would say value for money with the quality of food you receive. Highly recommend this for a visit if you...