Joined the queue as instructed by a rude member of staff. We were 2nd in the queue and the couple in front of us wanted an inside table. We were happy with an outside table and there were 3 empty tables. The couple in front of us told a member of staff we wanted an outside table so we were directed to one of the empty tables by a pleasantmember of staff. At this point the rude member of staff appeared again and said we had to rejoin the queue as the table wasn't available. I explained that we had been shown to the table to which an argument started between the staff members. We explained that we had been 2nd in the queue but she told us to go to the end of the queue which was now about 10 people long. She said the "host" was sorting table allocations. We walked off and went to another cafe who had nice staff and no confusion over table allocation. The couple who had been in front of us also walked away after heated words with the rude member of staff. Will never return and the girl needs speaking to in how to treat paying customers. After speaking to other holiday makers they have had similar experience at this disorganised...
Read moreThe service, as you can read from other reviews, was, to say the least, deeply unprofessional and rude. We arrived after a long journey to this place and waited for 20 minutes to get a table. We were offered a table outside which we accepted because the weather wasn’t bad at that moment. However, after 15 minutes it started raining very heavily and we had our suitcase with us so tried to get our luggage under a parasol. No staff offered assistance to us or anyone else getting soaked. The waitress indicated we couldn’t leave our suitcase under cover because it was in her way. We moved it out of the way and asked if we could move to a different table just being vacated because we were getting soaked. We were told we couldn’t because other people were waiting and would get priority for dry tables! Anyway, we ended up asking for the bill for the drinks we’d had, were kept waiting for it in the rain for five more minutes, and left very disappointed. I have traveled all over, and never in my life I have been treated in such a discourteous, unprofessional...
Read moreDon't know where to start with my praises. Food so delicious. Service wouldn't be out of place in a Michelin starred restaurant. We had a few drinks here at lunchtime and checked on a table I had pre-booked a few months ago which you need to do with the Scilly Isles. As they were so busy we had an outside table which at 8pm by the sea in September will be chilly they said they were fully booked inside which was a shame. 6 hours later when we arrived for our reservation we were told that a table was free inside and as we had asked earlier they had reserved that table for us such a nice touch I had been drinking non alcoholic beer at lunch and they made a point as they remembered what I was drinking when showing the drinks menu they pointed out the mocktails and non alcoholic drinks. Very very good service. I highly recommend this restaurant. Top service with...
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