Domino's Pizza - Swindon - Taw Hill — Restaurant in England

I will never use dominos again. places my order at 19.03 I am new to the area so i asked if they could deliver to me and was asked my address and was told yes. I was told it would take around 1 hr for delivery. i waited nearly 2 hrs so called to check on progress to be told the driver tried to deliver but that was a lie as I have been in since 14.40 and my dog always barks to the door. So I was then told they would do me another one and it will take around 10 mins 35 mins later I called again no answer then the driver call to say she was in cricklade which is no where near me at all I gave her the directions and she said she will be here in 7 mins.i called again after 35 mins to see if she could find it but no answer twice so called the shop to be told they have cancelled it as the first one couldnt find where i lived but i was told he knocked my door (again another lie) plus neither could the last one even though i gave her directions oh and the manager said I should of used west swindon I told the manager I wanted his name and the complaints number to which he gave me a mob number and when I questioned it he said it was a mobile service (another lie) and his name was Ben terweed (probably another lie) so none of my family had any food in the end THANK YOU DOMINOS... AVOID THIS PLACE THE MANAGER (IF HE WAS A MANAGER) LIES AND YOU DONT...

I am complaining about the service provided and the delivery time and quality of a single pizza order.

From order time to delivery to my door was 70 minutes (1 hour and 20 minutes).

The pizza arrived cold.

There was no apology.

When I placed the order which included my telephone number I stated on the notes for there to be a phone call on it's arrival as i live in a block of flats that only residents can enter.

The order was late but instead of being informed of this by staff, I found out by phoning the branch at 22.01 chasing it up who told me it would be another 5 minutes because they were busy. The order arrived at 22:26 which is when i got a call from the branch stating 'my driver cant get in'. Again no apology for the delay. The driver made no apology either.

For the wait time, the service and especially the poor standard of pizza, stone cold. I will not be using Dominoes again, £10 to wait 70 minutes for a pizza which is essentially tomato sauce and cheese on dough is poor and definitely...

SWINDON TAW HILL - Absolutely vile and inedible food The branch manager at Swindon Taw Hill branch is the most obnoxious and rude representative of Dominos. Tonight I placed an order, not a cheap one, and the food was awful. Arrived cold and inedible and toppings missing as well as the wrong size - sent small instead of medium. Needless to say I complained only to receive a phone call belittling me and contesting my right to complain. Apparently, out of ten orders I received from the Taw Hill branch I’ve compiled nine times. Rightfully so. Totally irrelevant that I was informed that he had sold 400 pizzas today and I was the first to complain! Dont order then, I hear you say but when I have no choice of which branch will deliver to me (even though Cirencester branch is so much near to where I live) I don’t have a lot of choice. Until now….never will I order from Dominos Pizza again. Just wish I had so much more to choose from in Cricklade. TrustPilot has...