Green Man - Fownhope — Restaurant in England

Stayed for two nights here Fri and sat night (28/29th).

Staff / service 10:10 lovely friendly nice warm welcome on arrival.

Food 10:10 we (me and Missus) had a meal here on the first night and it was lovely. I was very impressed. My Missus said her cabbage (with the sauce was a bit tasteless) but other than that we both really enjoyed it. Thank you very much for a lovely meal.

Location : 10/10 lovely location and nice lodge to stay over in. The town of Hereford is about 16 minutes away so easy access to the pubs, bars and eateries over that side. We recommend the Italian named Ascari they do a mean English breakfast there.

Cons….

Note these are very minor and I’m a very perspicacious person so being in the construction industry with my own business I highlight the following points, but bear in mind this is me probably being fussy and I highlight these critiques only as way of possible improvements moving forward. IF I had to point out flaws, which were difficult to find here.

I’ve stayed all over the world.

Whatever I say on the following is not major:

1. The in house internet where we stayed in our particular suite was very very poor.

It’s in and out all the time. I carry with me for business a state of the art 5g WI-FI box but this even this struggled immensely.

If you are a working professional you will struggle to get a wifi signal on your phone or laptop. To be fair this could have been just our room.

2. The hot water from the bathroom tap wasn’t working at all. I did report this to staff who were made aware so I presume this will be fixed later. Really these things should be checked before guest arrival.

3. The general condition of the place is getting a little worn down, nothing massively to write home about but simple things like facias on toilet falling off & some general bits and bobs.

Guests shouldn't really be refitting bedroom furnishings. It was the middle of the night so.

The shower is one of those overlarge showers with a huge gap in the screen. When you run the shower water gets all over the floor and the toilet seat. Its a bit of a minor but more a design flaw & not the inn's fault.

These are simple things that can be fixed easily (sliding door etc).

4. I made a note on my booking that I requested a bath on my room upgrade - would have paid for extra or otherwise - and this was not honoured we had no bath and the room was very small - albeit nicely decorated and very cosy and warm so no massive complaints there.

In the Green-man’s defence, we paid a discounted overall price for the two nights at less than £150.00 all in so I this could be overlooked but if had paid £200 for the two nights on the booking as standard I would expect warm running water from the taps as a minimum.

We DID enjoy our stay sorry to sound harsh.

The shower is amazing. Power shower (rainfall type) pumping lots of clean hot water 10/10.

The bed is comfy but the pillows leave something to be desired.

I had a good nights sleep for the price paid.

The chair looks like it’s been beaten into the wall (into oblivion) no clues here as to why this has happened 😜 so some minor re-decoration wouldn’t go amiss.

Other than that I would fully recommend the Green-man especially for the price we paid for our room. It was easily worth the £145 for two nights if you can stomach the lack of internet.

The tv works well and is a large LG flatscreen and is fairly modern and up to date no complaints there.

Good stuff.

Plenty of parking and a nice seating area / garden to sit in when the weather is a bit warmer. It is a very pleasant old inn experience.

The inn exterior itself is lovely, a well kept lovely piece of 500+ years old history, a fine example.

Overall I have enjoyed my stay at the Greenman fawnhope lodge and I would stay again and recommend to others if you see the discounted price of less than £150.00 for two nights.

It is truly a steal at that price.

Just be warned, younger people / any working professionals at the time of writing this, a lack of an internet signal is very poor & it will annoy...

We had issue after issue when we stayed at The Greenman. In chronological order:||A week or two before arriving, I tried contacting them by telephone to add dinner to our booking. I got through to an answering service. Over the following days, I tried several times each day, all with the same result. I left voice messages, but received no response. In total, I tried to reach them by phone 15-20 times, all with no result. By then it was already pretty clear that something was seriously amiss there. ||We were on a walking holiday, and on the afternoon of our arrival I was sweaty and much in need of a shower. However, there was no hot water! Staff put the water heater on boost, and in the event I had to wait about 20 minutes to take my shower.||In the meantime, I thought I’d make use of the time by having a shave. However, the sink plug was ineffective and the sink retained no water. ||When I was eventually able to take my shower, the water backed up in the shower tray to the point that it started to leak over the floor, this due to a partially blocked drain.||Having taken my shower and dressed, I needed to catch up with my emails. However, there was no wifi signal in our room (Room 14). Or, to the extent that there may have been, the wifi was so slow as to be completely unusable. ||Dinner that evening was mercifully good. However, on returning to our room, we were shocked by loud stomping noises coming from the room above. In fact, the guests in that room were using it properly - the noise was due to the fact that their floor / our ceiling is so lightweight and flimsy that every noise and footstep could be heard at full volume. ||We delayed going to bed until the guests upstairs had themselves gone to bed. There would have been no point in turning in earlier - it would’ve been impossible to sleep. ||Upon eventually going to bed and turning out the lights, we realised that the room was lit by a low green light. The reason? There’s a permanently-on illuminated fire escape sign on the bedroom side of the door!||We finally managed to get to sleep against all the odds. However, it was a broken night’s sleep because we were overheating all night thanks to there being a winter weight duvet on the bed - totally inappropriate for the season we were in. For security reasons, we were also unable to have the window open overnight - we were in a ground floor room, yet anyone could have entered the room via the window.||We were only staying the one night, and left the next morning to continue our walking holiday. Prior to checking out, we went to the reception to collect the packed lunch that we’d ordered the previous evening. We were told that the kitchen had no record of a packed lunch having been ordered - this despite the fact that the person with whom we’d placed our order the previous evening had made a point of writing a note for the kitchen whilst we were standing beside him. Being that we were continuing our walk on a Sunday morning and nowhere else was open, we had to do without lunch.||Bottom line - the staff were friendly and pleasant, and the dinner was good. Every other aspect of our stay was a shocker. On checking out, I told the person on the desk that I’d be lodging this complaint. He kindly deducted the cost of our dinner from the bill. However, I’d much rather have had a convenient stay and a decent...

We had issue after issue when we stayed at The Greenman. In chronological order:

A week or two before arriving, I tried contacting them by telephone to add dinner to our booking. I got through to an answering service. Over the following days, I tried several times each day, all with the same result. I left voice messages, but received no response. In total, I tried to reach them by phone 15-20 times, all with no result. By then it was already pretty clear that something was seriously amiss there.

We were on a walking holiday, and on the afternoon of our arrival I was sweaty and much in need of a shower. However, there was no hot water! Staff put the water heater on boost, and in the event I had to wait about 20 minutes to take my shower.

In the meantime, I thought I’d make use of the time by having a shave. However, the sink plug was ineffective and the sink retained no water.

When I was eventually able to take my shower, the water backed up in the shower tray to the point that it started to leak over the floor, this due to a partially blocked drain.

Having taken my shower and dressed, I needed to catch up with my emails. However, there was no wifi signal in our room (Room 14). Or, to the extent that there may have been, the wifi was so slow as to be completely unusable.

Dinner that evening was mercifully good. However, on returning to our room, we were shocked by loud stomping noises coming from the room above. In fact, the guests in that room were using it properly - the noise was due to the fact that their floor / our ceiling is so lightweight and flimsy that every noise and footstep could be heard at full volume.

We delayed going to bed until the guests upstairs had themselves gone to bed. There would have been no point in turning in earlier - it would’ve been impossible to sleep.

Upon eventually going to bed and turning out the lights, we realised that the room was lit by a low green light. The reason? There’s a permanently-on illuminated fire escape sign on the bedroom side of the door!

We finally managed to get to sleep against all the odds. However, it was a broken night’s sleep because we were overheating all night thanks to there being a winter weight duvet on the bed - totally inappropriate for the season we were in. For security reasons, we were also unable to have the window open overnight - we were in a ground floor room, yet anyone could have entered the room via the window.

We were only staying the one night, and left the next morning to continue our walking holiday. Prior to checking out, we went to the reception to collect the packed lunch that we’d ordered the previous evening. We were told that the kitchen had no record of a packed lunch having been ordered - this despite the fact that the person with whom we’d placed our order the previous evening had made a point of writing a note for the kitchen whilst we were standing beside him. Being that we were continuing our walk on a Sunday morning and nowhere else was open, we had to do without lunch.

Bottom line - the staff were friendly and pleasant, and the dinner was good. Every other aspect of our stay was a shocker. On checking out, I told the person on the desk that I’d be lodging this complaint. He kindly deducted the cost of our dinner from the bill. However, I’d much rather have had a convenient stay and a decent...