Harvester Bells Of Ouzeley Old Windsor — Restaurant in England

Had a cracking lunchtime meal today. Friendly staff, really good food at this Harvester in Old Windsor. We used to go the Toby place just down the road, but stopped going there as food went down hill and the staff looked tired and really didn't look like they wanted to be there.

However, you couldn't get more of a complete opposite experience at the Harvester. Walked in right smack in the middle of Sunday lunch. We hadn't booked as it was a last minute decision to go get some lunch.(I would say best to book a table if possible) The young lady who greeted us (sorry didn't catch her name!) was polite and found us a seat straight away. This is a busy restaurant but the atmosphere was really good and relaxed. We sat down and our waiter (Damien) turned up to say 'Hi' and asked us if any of us had any allergies. I do, so mentioned my allergy. Damien immediately explained how to check the menu for allergy information via the QR code or if you are not comfortable using the QR, Damien would be happy to go over ingredients etc. He also explained that the salad bar, due to the nature of how it works, might have cross contamination and I had two choices. I could go and get the salad myself or I could tell Damien what salad I wanted and he would get it fresh from the kitchen ensuring no cross contamination would happen. I was extremely impressed with these choices. Thankfully, my allergy isn't an extreme one like a peanut allergy. So I chose to get the salad myself. Damien explained once I chosen my food he would show me the allergy chart and get me to sign a few electronic forms. All really easy to do and Damien explained it very well and I was reassured all would be good. We order our food and went and got our drinks and went to the salad bar whilst we waited for our main meal to arrive. The salad bar was well stocked and fresh. Don't do what we did and forget to get check the salad sauce bar which has bread rolls and a good selection of mayo's etc. We ordered the flatbread main meal. I had the chicken flatbread and my wife and daughter had the halloumi flatbread. I would recommend doing what I did and ask for the sage and onion sauce to be put in a small side pot. My wife and daughter had the sauce over the flatbread, they said it was really nice but quite over powering as there are alot of flavours all at once. Just something to be aware of. I loved the pink pickled onion on my chicken flatbread, such a fresh taste that worked great with the rest of the flatbread. All in the food was great overall, it looked good, smart presentation and was extremely fresh with a generous portion of brilliant tasting chips too. Something else I recommend is getting the Harvester app. It looks like you get more gifts and discounts the more you use it. My wife quickly signed up whilst we were waiting for our food. When my wife showed Damien we had the app, he checked and showed us we were eligible for a 25% discount on the bill. Something he didn't have to do but was happy to show us. Happy days!

We paid and went on our way. We honestly had a really good experience made so much better by the staff being polite and friendly, the food being fresh, hot and tasted great. I do have to put a 'shout out' to Damien. He is the perfect example of how to do the job right. Great service. Definitely...

God knows what happened the day we went here given the generally good reviews this place receives. We went as a group out for a meal, when we arrived after pre booking a table, a table wasn't available for us yet and we were told to wait in the bar area. We ordered a drink and waited for a good 15 mins or so and no one came to get us, we then tried to remind a member of the waiting staff we existed and they just kept rushing past as if trying to ignore us. Eventually we got sat. Then as you would probably expect after the whole getting a seat scenario we were blanket ignored in terms of ordering food, no one came to check on us and every time we pulled a member of staff they just said it wasn't their area and shot on by. After waiting and asking 4 times we finally got to place our order. They came round with the bowls for the salad bar, we went over and it was empty and unkept, the lettuce that was left was swimming in water and everything except some pasta and bread was empty or looked inedible. After complaining again this was eventually resolved but was still in a rather shocking state. Food took ages to come and as we sat there waiting the place was emptying out to a point it was far from busy so I can't say it's because they were full. As it finally came one of our meals only half came and another one didn't come at all. Again reminding the staff we came out for a meal together and not to eat separately they apologised and got the kitchen to rush through the forgotten food but how you manage to forget to make a meal and a half is beyond me to begin with. We didn't have to repeat what we ordered, they knew what to make, they just didn't make it! For all our troubles we got a free dessert.... Which is something I suppose but after being there in total for over 2 and a half hours and ordering as many drinks as one would in that time it wasn't really a discount in the end. Now to top it all off after not eating out anywhere else or having anything else out of the ordinary I've spent the last 3 days off work with what I can only assume is food poisoning. Absolutely...

Dear Harvester HeadOffice/Management… Been into the bells of Ouzeley Harvester on friday 29th November 2024 With my wifey,… About 4pmish for a lovely meal…

Can i just say the waitress that served us was exceptionally amazing that day, Her Name is Keira,… Please forward this review to her on the next TeamMeeting..

I am an Ex Harvester employee, 1997until about 2009ish…. from Potwasher way up till to Kitchen Manager in the Jolly Farmer Puttenham and the Duke of York in Camberley..

I wanted to go to harvester to celebrate my wifes first weeks anniversarry of coming to England, she is from Indonesia,… It was also my wifes first time in Harvester…

And the Waitress that afterNoon made our day.. Incredibly Charming, Warm and welcoming and friendly… And to top it off She came to our table at the end with the Bill And asked if we are from Indonesia,… because she is also indonesian… Fantastik experience..

I had the Ribeye steak Medium with pepperCorn sauce and two fried eggs… Please pin down the duty chefs times and Date who was on that day and made our foods and saladCarts incredible delicious…

I will definitely recommend my friends and colleagues of this wonderful harvester,… And as for myself and the wifey.. We will deffo return in the Future Thank you Kindly Bells of Ouzeley Team,… You have made an old exGrillChef very very proud… I came from the harvester days when we use pens and small harvesterWriting pads to take food orders, and the saladCarts wasnt refrigerated on display… Now its amazing to see harvester using mobilePads to take orders and things…

Thank you once again harvester, TerimaKasiih sekali maturSuwun sanget nggiih mbak Keira and Team.. Nuff Respex and blessings to one and...