Hawk Inn, Haslington — Restaurant in England

I went off the cuff and because my mum had offered to pay for lunch. Now she had visited with my 93 year grandfather for food on the Monday so I was feeling confident that I wouldn't be disappointed. She gave me the low down as I'm in the business myself. We arrived through the back where there is a car park that is free for patrons. We signed in and proceeded through the bar. I must mention it's an old coach house and it's steeped with history low beams and a feature of the original wall behind some glass. Now I have been on several family occasions such as birthdays and anniversaries alike. The bar is well stocked with up to date brands which wasn't really a feature before. My mum who loves wine selected her favourite and always a large. She then mentioned that the wine selection had improved from the run of the mill Jack rabbit wines. We were handed a paper menu and it's obvious that there venture is in its early stages. By that I mean pub classics and sharers and generally accepted in most pub menu's. There's room to incorporate local produce but in the early stages it's acceptable to play safe. The food arrived after a wait. Now living in and around Chester I was expecting a meager portion but I was wrong. As a chef of some 25 years I saw immediately the effort that had gone into the dish. Ribs fell off the bone wings not dry and flavoursome and a relaxed atmosphere ment we could chat and pick. We felt welcomed from the start and I have to say I'll be going back for sure... Good...

Just been for Sunday lunch with daughter

Bar empty no other diners

I requested quite clearly for Roast Beef to be well cooked 1x adult & 1x child size meal as I am in recovery from surgery on my throat which effects amount of food I can eat / digest and to equally avoid food waste.

The landlord came over and embarrassed me by saying I don’t qualify for smaller portion as I don’t fit child or Senior citizen age bracket therefore not allowed to order a smaller portion. Therefore not allowed to explain my request.

The meal arrived with meat not well cooked very pink /rare , looking as thought Last Rights should be given to the cuts on our plates.

Neither myself or daughter could eat this

I asked barmaid to take back to replace with well cooked Beef, as per original request, the plate returned with same pieces barely improved.

We overheard the landlord at the bar “ what’s the problem with the food” when informed he looked as though we where in the wrong for asking for food to our preferred choice.

We put meat into tissues as we didn’t feel comfortable raising this again ( as the only 2 people eating in pub )

Charged full price for a dreadful lunch

Customer service-...

Sat out side so I don't know what the atmosphere is like inside. Staff are not over friendly with strange ladies on their own! Even though this is my second visit. A bottle of Coke a cola was over £3!! Haven't eaten here in years. The quiz nights are very good with a strong following. Outside they have a covered area, but no tables to put your drinks on!!!!! A very small childrens play area, in which, in my view children over the age of 5yrs will be come bored with quickly. But better than none I suppose. Fairly new landlords. Been altered inside, so doesn't look as old an worldly...